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  Partner: UNT Libraries
 Degree Discipline: Information Science
 Collection: UNT Theses and Dissertations
Executive Information Seeking and the Corporate Library

Executive Information Seeking and the Corporate Library

Date: May 2015
Creator: Washburn, Adrianne J
Description: This study began with an interest in corporate libraries and a genuine curiosity in the information preferences and resources valued by executive leaders at JET Aircraft Co. Executive information preferences and the downward trend in special libraries initiated the investigation of information seeking among executive leaders and yielded the inquiry: What resources do JET Aircraft Co. executives value when they need information? Employing an ethnographic approach, this study investigated what JET Aircraft Co. executives know about information resources, what they believe about information resources, and how they act when they require information. While JET Aircraft Co. maintained a special corporate library called the Company Research Library (CRL), the purpose of this study was to determine what resources were of value to executives at JET Aircraft Co., understanding that the CRL may or may not be a resource executives’ value. As a byproduct, this study also sought to establish executive information preferences and perceptions of the CRL. Information seeking at the executive level, studied through an ethnographic lens, provided insight into how executives at JET Aircraft Co. work and what they prefer, and it established a baseline for the Company Research Library’s position among the resources valued by executives.
Contributing Partner: UNT Libraries
Patient Family and Hospital Staff Information Needs at a Pediatric Hospital: an Analysis of Information Requests Received by the Family Resource Libraries

Patient Family and Hospital Staff Information Needs at a Pediatric Hospital: an Analysis of Information Requests Received by the Family Resource Libraries

Date: May 2015
Creator: Rutledge, M. Hannah
Description: This research explored the information needs of patient families and hospital staff at a pediatric hospital system in Dallas, Texas. Library statistics recorded in four hospital libraries from 2011 - 2013 were used to analyze the information requests from patient families and hospital staff. Crosstabulations revealed the extent to which patient families and hospital staff used the libraries to satisfy their information needs. The data showed that patient families used the libraries very differently than hospital staff. Chi-square tests for independence were performed to identify the relationships between the Classification (Patient Family, Hospital Staff) and two descriptors of information needs (Request Type, Resources Used). There were a total of 1,406 information requests analyzed. The data showed that patient families and hospital staff information requests differed greatly in the number of information requests, the type of information requested, the resources used and the time the library staff spent on the requests. Chi-square analyses revealed relationships statistically significant at the p < .05 level; however, the strength of the relationships varied.
Contributing Partner: UNT Libraries
Automatic Language Identification for Metadata Records: Measuring the Effectiveness of Various Approaches

Automatic Language Identification for Metadata Records: Measuring the Effectiveness of Various Approaches

Date: May 2015
Creator: Knudson, Ryan Charles
Description: Automatic language identification has been applied to short texts such as queries in information retrieval, but it has not yet been applied to metadata records. Applying this technology to metadata records, particularly their title elements, would enable creators of metadata records to obtain a value for the language element, which is often left blank due to a lack of linguistic expertise. It would also enable the addition of the language value to existing metadata records that currently lack a language value. Titles lend themselves to the problem of language identification mainly due to their shortness, a factor which increases the difficulty of accurately identifying a language. This study implemented four proven approaches to language identification as well as one open-source approach on a collection of multilingual titles of books and movies. Of the five approaches considered, a reduced N-gram frequency profile and distance measure approach outperformed all others, accurately identifying over 83% of all titles in the collection. Future plans are to offer this technology to curators of digital collections for use.
Contributing Partner: UNT Libraries
Information Seeking Behaviors in a Population of Assistive Mobility Device Users

Information Seeking Behaviors in a Population of Assistive Mobility Device Users

Date: May 2014
Creator: White, Mel
Description: The author explores the current state of information exchange and access in the procurement process for mobility assistive equipment. While the idealized model is of a linear process starting with a need and ending with the purchase, in practice the procedures for acquiring a device such as a wheelchair or electric scooter can be a time consuming task that involves client, family, medical care specialists, vendors, manufacturers, insurance companies and possibly alternate sources of funding. This study utilized Participatory Action Research (PAR) to collect both qualitative and quantitative data about information sources such as the Internet, the medical community, and vendors. The findings of this study suggest that in spite of the presence of the Internet, overall primary sources are similar to the traditional model and that for most there is no one source that could be easily accessed for information. A brief examination is made of the “Information landscape” utilized in the process and a brief discussion of two relatively unmentioned information sources: expos and the wheelchair sports community.
Contributing Partner: UNT Libraries
Convenience to the Cataloger or Convenience to the User? An Exploratory Study of Catalogers’ Judgment

Convenience to the Cataloger or Convenience to the User? An Exploratory Study of Catalogers’ Judgment

Date: May 2015
Creator: Hasenyager, Richard Lee Jr.
Description: This mixed-method study explored cataloger’s judgment through the presence of text as entered by catalogers for the 11 electronic resource items during the National Libraries test for Resource Description and Access (RDA). Although the literature discusses cataloger’s judgment and suggests that cataloging practice based on new cataloging code RDA will more heavily rely on cataloger’s judgment, the topic of cataloger’s judgment in RDA cataloging was not formally studied. The purpose of this study was to study the differences and similarities in the MARC records created as a part of the RDA National Test and to determine if the theory of bounded rationality could explain cataloger’s judgment based on the constructs of cognitive and temporal limits. This goal was addressed through a content analysis of the MARC records and various statistical tests (Pearson’s Chi-square, Fisher’s Exact, and Cramer’s V). Analysis of 217 MARC records was performed on seven elements of the bibliographic record. This study found that there were both similarities and differences among the various groups of participants, and there are indications that both support and refute the assertion that catalogers make decisions based on the constructs of time and cognitive ability. Future research is needed to be able to ...
Contributing Partner: UNT Libraries
Assessing Terrorist Cyber Threats: Engineering a Functional Construct

Assessing Terrorist Cyber Threats: Engineering a Functional Construct

Access: Use of this item is restricted to the UNT Community.
Date: December 2014
Creator: Morgan, Deanne
Description: Terrorist organizations and individuals make use of the Internet for supportive activities such as communication, recruiting, financing, training, and planning operations. However, little is known about the level of computer-based (“cyber”) threat such terrorist organizations and individuals pose. One step in facilitating the examination and assessment of the level of cyber threat posed by terrorist organizations and individuals is development of an assessment tool or methodology. This tool would guide intelligence collection efforts and would support and facilitate comparative assessment of the cyber threat posed by terrorist organizations and individuals through the provision of a consistent method of assessment across time, amongst organizations and individuals, and between analysts. This study leveraged the professional experience of experts to engineer a new functional construct – a structured analytical technique designed to assess the cyber threat posed by terrorist entities and individuals. The resultant instrument was a novel structured analytical construct that uses defined indicators of a terrorist organization/individual’s intent to carry out cyber attacks, and their capability to actually do so as measures of an organization/individual’s overall level of cyber threat.
Contributing Partner: UNT Libraries
Exploring Naming Behavior in Personal Digital Image Collections: the Iconology and Language Games of Pinterest

Exploring Naming Behavior in Personal Digital Image Collections: the Iconology and Language Games of Pinterest

Date: December 2014
Creator: Sutcliffe, Tami
Description: As non-institutional digital image collections expand into social media, independent non-professional image curators are emerging, actively constructing alternative naming conventions to suit their needs in a social collecting environment. This project considers how independent user-curators are developing particular sense-making behaviors as they actively contribute names to large, unstructured social image collections. In order to capture and explore this evolving language adaptation, Pinterest names are analyzed using a matrix composed of Panofsky’s three strata of subject matter, Rosch’s levels of categorical abstraction, Shatford Layne’s image attributes and Wittgenstein’s language game constructions. Analyzing Pinterest image names illuminates previously unnoticed behaviors by independent user-curators as they create shared collections. Exploring the various language choices which user-curators select as they apply this new curating vocabulary helps identify underlying user needs not apparent in traditionally curated collections restricted to traditional naming conventions.
Contributing Partner: UNT Libraries
The Denial of Relevance: Biography of a Quest(ion) Amidst the Min(d)fields—groping and Stumbling

The Denial of Relevance: Biography of a Quest(ion) Amidst the Min(d)fields—groping and Stumbling

Date: August 2014
Creator: VanBebber, Marion Turner
Description: Early research on just why it might be the case that “the mass of men lead lives of quiet desperation” suggested that denial of relevance was a significant factor. Asking why denial of relevance would be significant and how it might be resolved began to raise issues of the very nature of questions. Pursuing the nature of questions, in light of denial of relevance and Thoreau’s “quiet desperation” provoked a journey of modeling questions and constructing a biography of the initial question of this research and its evolution. Engaging literature from philosophy, neuroscience, and retrieval then combined with deep interviews of successful lawyers to render a thick, biographical model of questioning.
Contributing Partner: UNT Libraries
The Influence of Engagement with Graphic Narrative Text Formats on Student Attitudes Towards the School Library

The Influence of Engagement with Graphic Narrative Text Formats on Student Attitudes Towards the School Library

Date: December 2014
Creator: Stephens, Wendy Steadman
Description: Comics, graphic novels, and manga differ appreciably from textual narrative formats, and materials with increasingly visual elements have found their way into progressive and student-centered library collections. But many educators and librarians still resist inclusion of graphic narratives in school libraries and devalue the reading practice of students who prefer more visual texts. Using the framework of radical change, which posits that both text conventions and reader expectations for text are increasingly multimodal as they possess characteristics of evolving digital media, this study considered the relationship of the characteristics of text individual students prefer, particularly those they select from the school library, and their attitudes towards aspects of reading practice as evidenced through the Adolescent Motivation to Read Profile instrument. Survey data was supplemented with circulation history from the library management system to inform a correlational study punctuating attitudinal differences based on reader preferences. Findings include high school students who engage with graphic narrative text formats reporting more favorable views of libraries and reading. There is a demonstrable distinction in attitudes between students who prefer more visual text when compared with peers with more traditional print affinities. Student engaging with graphic narrative texts also report more frequent engagement with text ...
Contributing Partner: UNT Libraries
An Empirical Study of Quality and Satisfaction with a Focus on Creating a Parsimonious Measurement Instrument in an Information Space

An Empirical Study of Quality and Satisfaction with a Focus on Creating a Parsimonious Measurement Instrument in an Information Space

Date: August 2014
Creator: Senn, William Donald
Description: Student satisfaction and service quality are interrelated constructs that are associated with improving student retention. This research investigated the relationships between these constructs in the context of an institution of higher education as an information system and sought to reduce the dimensionality of what have traditionally been considered orthogonal factors of these constructs in order to produce a parsimonious model and survey instrument that may be useful in assessing and predicting overall student satisfaction and overall service quality. The methods of analysis used in this study are quantitative in nature and included the use of descriptive univariate, bivariate, and multivariate analyses; exploratory factor analysis to examine latent dimensions within the data; and multiple linear regressions to measure the predictive efficacy of combinations of variables with respect to overall student satisfaction and overall service quality. It was hypothesized that the statistical treatment of the data would show that some dimensions routinely collapse, leading to possible valuable theoretical implications.
Contributing Partner: UNT Libraries
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