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- Reducing Service Points in the Academic Library: How to Provide Quality Customer Service in the Face of Budget Cuts
- This paper discusses how to provide quality customer service in the face of budget cuts. Abstract: Most academic libraries have been experiencing cutbacks in staff and resources and are expected to do more with less. In response to these cutbacks, the University of North Texas (UNT) Libraries came up with a plan to reduce the number of staffed service points. By the end of the Spring 2012 semester the UNT Libraries had successfully merged nine service points into three: two service desks at our main library and one at our science library. This paper will present an overview of the steps the UNT Libraries Public Services Division took to effectively manage these mergers. It will describe the methods used to cross train library support staff, and provide suggestions for other libraries who may also be considering streamlining their service points. digital.library.unt.edu/ark:/67531/metadc159524/
- Getting to know you... LEAP
- This presentation discusses LEAP and getting to know students, mentors, and the University of North Texas (UNT) College of Information faculty. digital.library.unt.edu/ark:/67531/metadc132980/
- Briefing the Case: Constitution Day Outreach to Campus and Community
- This article discusses Constitution Day outreach to campus and community. The celebration of Constitution Day (or Citizenship Day) on September 17th each year began in 2005 as a mandate for all publicly funded educational institutions to provide instructive activities that recognize the adoption of the United States Constitution in 1787 (U.S. Department of Education). There are many creative and engaging ways to commemorate the signing of our Constitution. The University of North Texas has its own traditions, which are shared in this document along with some other resources and ideas to get others started on Constitution Day celebrations at their own institutions. digital.library.unt.edu/ark:/67531/metadc110993/
- Best Practices for Librarians Embedded in Online Courses
- This article discusses embedded librarian services. Abstract: Academic librarians interested in collaborating with faculty in online courses often express questions about their role, level of involvement, and activities. This article provides a list of best practices to guide those developing embedded librarian services. The practices are drawn from a review of the literature, as case study of one embedded librarian's experiences, and a mixed methods study of embedded librarianship at six institutions. The resulting best practices will help embedded librarians collaborate effectively with faculty to create a positive learning experience for distance students. digital.library.unt.edu/ark:/67531/metadc67620/
- Collaborating with Your Local Public Library
- This book chapter discusses collaborating with local public libraries. In 2006, the University of North Texas (UNT) Libraries began a more conscious effort to collaborate with the local Denton Public Library. This effort developed into three distinct programs: a seamless service for delivery of government information, a cooperative one-book one-community program, and public library workshops led by UNT librarians. These efforts keep all of the libraries in town strong as we share resources and knowledge and present a unified front to our citizenry. This chapter focuses on the dynamics of these three distinct programs, and identifies the pros and cons of such a collaboration. It also includes the procedures and timeline for establishing this partnership and identifies some of the key decision-makers to include in the planning process. digital.library.unt.edu/ark:/67531/metadc67622/
- The Educational Background of Academic Library Deans
- This presentation discusses a study of the educational backgrounds of academic library deans. This study uses quantitative methods to study the degrees and majors of all 123 academic library deans at Association of research Libraries (ARL) institutions. digital.library.unt.edu/ark:/67531/metadc67610/
- Information Literacy and YouTube: A Winning Combination for Users and Librarians
- This presentation discusses information literacy and YouTube. The authors describe how they integrate YouTube videos into their basic information literacy instruction sessions. digital.library.unt.edu/ark:/67531/metadc67604/
- Connect With Your Part-Time Library Staff: Using Learning Styles to Individualize Training
- This presentation discusses ways in which supervisors can individualize their training of part-time library staff based on individual learning styles. It offers examples of training sessions, follow-ups, learning styles, assessments, and ideas for training improvement. digital.library.unt.edu/ark:/67531/metadc39332/
- Using Assessment Techniques to Guide Library Service Improvements
- This presentation discusses assessment techniques used to guide library service improvements. The assessments used are part of a triangulation method that uses three approaches of assessment in order to determine specific user needs and areas for improvement. digital.library.unt.edu/ark:/67531/metadc39333/
- The Silent Witness of Civilizations Past and Those yet to be Born
- This flyer showcases a painting by Rebecca Barham with information about the Visual Arts Society of Texas' 22nd Annual Juried Members Exhibition. digital.library.unt.edu/ark:/67531/metadc36307/
- Spiritual Anatomy: In the Image of the Universal Mind
- This flyer showcases a painting by Rebecca Barham with information about the Visual Arts Society of Texas' 21st Annual Juried Members Exhibition. digital.library.unt.edu/ark:/67531/metadc36309/
- The Fear of Extinction before Enlightenment
- This flyer showcases a painting by Rebecca Barham with information about the Visual Arts Society of Texas' 20th Annual Juried members Exhibition. digital.library.unt.edu/ark:/67531/metadc36308/
- Assessment: We know we should do it but does it have to be so difficult?
- This paper discusses assessments. Assessment is an essential part of a quality library instruction program. Librarians learn in library school, at conferences, in articles, and on the job that continuous assessment is necessary to ensure instruction is relevant and effective. So why aren't librarians implementing more assessment programs? Teachers of K-12 and college instructors have used assessment for innumerable years to determine if students are learning concepts and meeting objectives. The thought of not using assessment in the classroom is unthinkable for the majority of teachers. As librarians are doing more and more teaching and are considered teaching faculty in many school districts and at many institutions of higher education, it is more important than ever that we implement assessments in library classrooms. digital.library.unt.edu/ark:/67531/metadc32999/
- Teaching Information Literacy: A Performance Based Cycle
- This presentation discusses teaching information literacy and a project to assess student searching skills. It includes background information on the project, discusses the performance cycle of information literacy, active teaching, learning, and assessing, student navigation skills, and software and strategies. digital.library.unt.edu/ark:/67531/metadc32991/
- Simple Ways to Add Active Learning to Your Library Instruction
- This paper discusses library instruction. Assessments are recommended to determine the effectiveness of student learning. This paper also discusses a project by the UNT Libraries' in which they developed software to assess library instruction, called Library Instruction Software for Assessment (LISA) and the outcome of that study. digital.library.unt.edu/ark:/67531/metadc32992/
- Footholds and Foundations: Setting Freshman on the Path to Lifelong Learning
- This presentation discusses an assessment in which the researchers collaborated with a software developer to create an online survey form for college freshman. This assessment was conducted to determine what skills college freshman have in relation to the libraries and research. digital.library.unt.edu/ark:/67531/metadc32988/