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open access

Top Management Groups: the Relationships among Member Characteristics, Group Processes, Business Environments, and Organizational Performance

Description: In the present quasi-experimental study, the relationships among individual executive characteristics, top management group processes, the business environment, and organizational performance for the gas and computer industries were investigated. Data were collected through a questionnaire using several published instruments measuring work locus of control, self-monitoring, group innovation/improvement, collaboration, and task management, environmental uncertainty, and perceptions of organizati… more
Date: December 1996
Creator: Matthews, Lauri Luce
open access

The Relationship between Team Leader Behaviors and Team Performance and Satisfaction

Description: The purpose of this study, a quasi experimental design, was to investigate the relationship between team leader behavior and team performance and satisfaction. This field research tested leader behavior dimensions from two theoretical models of team effectiveness: Hackman's (1992) "expert available coaching," and Cohen's (1994) "encouraging supervisory behaviors." The relationship between coaching behaviors and team performance, employee, and customer satisfaction was assessed. Manager behavior… more
Date: August 1996
Creator: Burress, Mary Ann
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