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  Partner: UNT Libraries
 Department: Department of Business Computer Information Systems
 Decade: 1990-1999
Client/Server Systems Performance Evaluation Measures Use and Importance: a Multi-Site Case Study of Traditional Performance Measures Applied to the Client/Server Environment

Client/Server Systems Performance Evaluation Measures Use and Importance: a Multi-Site Case Study of Traditional Performance Measures Applied to the Client/Server Environment

Date: May 1999
Creator: Posey, Orlando Guy
Description: This study examines the role of traditional computing performance measures when used in a client/server system (C/SS) environment. It also evaluates the effectiveness of traditional computing measures of mainframe systems for use in C/SS. The underlying problem was the lack of knowledge about how performance measures are aligned with key business goals and strategies. This research study has identified and evaluated client/server performance measurements' importance in establishing an effective performance evaluation system. More specifically, this research enables an organization to do the following: (1) compare the relative states of development or importance of performance measures, (2) identify performance measures with the highest priority for future development, (3) contrast the views of different organizations regarding the current or desired states of development or relative importance of these performance measures.
Contributing Partner: UNT Libraries
A Discrimination of Software Implementation Success Criteria

A Discrimination of Software Implementation Success Criteria

Date: August 1999
Creator: Pryor, Alan N.
Description: Software implementation projects struggle with the delicate balance of low cost, on-time delivery and quality. The methodologies and processes used to create and maintain a quality software system are expensive to deploy and result in long development cycle-time. However, without their deployment into the software implementation life-cycle, a software system will be undependable, unsuccessful. The purpose of this research is to identify a succinct set of software implementation success criteria and assess the key independent constructs, activities, carried out to ensure a successful implementation project. The research will assess the success of a software implementation project as the dependent construct of interest and use the software process model (methodology) as the independent construct. This field research involved three phases: (1) criteria development, (2) data collection, and (3) testing of hypotheses and discriminant analysis. The first phase resulted in the development of the measurement instruments for the independent and dependent constructs. The measurement instrument for the independent construct was representative of the criteria from highly regarded software implementation process models and methodologies, e.g., ISO9000, Software Engineering Institute's Capability Maturity Model (SEI CMM). The dependent construct was developed from the categories and criteria from the Delone and McLean (1992) MIS List of ...
Contributing Partner: UNT Libraries
Longitudinal Study to Assess the Impact of Instructor-Based Training Versus Computer-Based Training on User Performance: A Field Experiment

Longitudinal Study to Assess the Impact of Instructor-Based Training Versus Computer-Based Training on User Performance: A Field Experiment

Date: August 1996
Creator: Desai, Mayur S.
Description: The purpose of this study is to investigate the relationships between selected end-user training programs corporations provide to their employees and subsequent employee performance based on these opportunities.
Contributing Partner: UNT Libraries
Productivity Considerations for Online Help Systems

Productivity Considerations for Online Help Systems

Date: May 1994
Creator: Shultz, Charles R. (Charles Richard)
Description: The purpose of this study was to determine if task type, task complexity, and search mechanism would have a significant affect on task performance. The problem motivating this study is the potential for systems online help designers to construct systems that can improve the performance of computer users when they need help.
Contributing Partner: UNT Libraries