An Analysis of Sales People's Perceptions of Performance Appraisal Criteria at a Telecommunications Corporation.
Description:
The purpose of this study was to identify and analyze sales people's perceptions of performance appraisal criteria in a telecommunications corporation. The study was prompted by the perceived disillusionment of the sales people with the current performance appraisal criteria. The perceptions of 67 sales people were assessed using a questionnaire developed by the researcher. One-way analysis of variance procedures (ANOVA) were used to determine if there were statistically significant differences…
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Date:
December 2001
Creator:
Harris, Ellen L.