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  Partner: UNT Libraries
 Decade: 1990-1999
 Degree Discipline: Business Computer Information Systems
A Case Study of the Use of Activity-Based Analysis as an Information Resource Management Tool

A Case Study of the Use of Activity-Based Analysis as an Information Resource Management Tool

Date: December 1994
Creator: Arnett, Charles A. (Charles Augustus)
Description: The purpose of the study was to investigate a modification of a managerial accounting technique, Activity-Based Costing (ABC), as a tool for addressing Information Resource Management (IRM) concerns within business processes. To indicate that ABC has been adapted for the IRM context, this study called the tool "Activity-Based Analysis" (ABA). ABA includes ABC's costing methodology as well as additional methods to address broader issues. The research method was a single-site case study at a property and casualty insurance company. The unit of analysis was a business process consisting of activities needed to provide claims handling services for workers' compensation insurance. Four questions guided the study: 1. Did ABA identify management information required to monitor process effectiveness and efficiency? 2. Did ABA support outsourcing decision making by identifying IRM cost components within business processes? 3. Did ABA identify information resources; that are sharable? 4. Did ABA identify differences between Company organizational characteristics andIRM department organizational characteristics?
Contributing Partner: UNT Libraries
Client/Server Systems Performance Evaluation Measures Use and Importance: a Multi-Site Case Study of Traditional Performance Measures Applied to the Client/Server Environment

Client/Server Systems Performance Evaluation Measures Use and Importance: a Multi-Site Case Study of Traditional Performance Measures Applied to the Client/Server Environment

Date: May 1999
Creator: Posey, Orlando Guy
Description: This study examines the role of traditional computing performance measures when used in a client/server system (C/SS) environment. It also evaluates the effectiveness of traditional computing measures of mainframe systems for use in C/SS. The underlying problem was the lack of knowledge about how performance measures are aligned with key business goals and strategies. This research study has identified and evaluated client/server performance measurements' importance in establishing an effective performance evaluation system. More specifically, this research enables an organization to do the following: (1) compare the relative states of development or importance of performance measures, (2) identify performance measures with the highest priority for future development, (3) contrast the views of different organizations regarding the current or desired states of development or relative importance of these performance measures.
Contributing Partner: UNT Libraries
Comparisons of Neural Networks, Shewhart ‾x, and CUSUM Control Charts Under the Condition of Nonnormality

Comparisons of Neural Networks, Shewhart ‾x, and CUSUM Control Charts Under the Condition of Nonnormality

Date: August 1997
Creator: Yi, Junsub
Description: In this study, neural networks are developed under conditions of nonnormality as alternatives to standard control charts, and their performance is compared with those of standard ‾x and CUSUM control charts.
Contributing Partner: UNT Libraries
A Discrimination of Software Implementation Success Criteria

A Discrimination of Software Implementation Success Criteria

Date: August 1999
Creator: Pryor, Alan N.
Description: Software implementation projects struggle with the delicate balance of low cost, on-time delivery and quality. The methodologies and processes used to create and maintain a quality software system are expensive to deploy and result in long development cycle-time. However, without their deployment into the software implementation life-cycle, a software system will be undependable, unsuccessful. The purpose of this research is to identify a succinct set of software implementation success criteria and assess the key independent constructs, activities, carried out to ensure a successful implementation project. The research will assess the success of a software implementation project as the dependent construct of interest and use the software process model (methodology) as the independent construct. This field research involved three phases: (1) criteria development, (2) data collection, and (3) testing of hypotheses and discriminant analysis. The first phase resulted in the development of the measurement instruments for the independent and dependent constructs. The measurement instrument for the independent construct was representative of the criteria from highly regarded software implementation process models and methodologies, e.g., ISO9000, Software Engineering Institute's Capability Maturity Model (SEI CMM). The dependent construct was developed from the categories and criteria from the Delone and McLean (1992) MIS List of ...
Contributing Partner: UNT Libraries
An Empirical Investigation of Detail Design Tools and Cognitive Style of Software Developers

An Empirical Investigation of Detail Design Tools and Cognitive Style of Software Developers

Date: May 1992
Creator: Flores-Rosales, Oscar
Description: The purpose of this study is to identify what detail design tools are more productive for the different types of professional software developers. By establishing a match between the detail design tool and the cognitive style of the professional programmer, the end product (Information Systems) should be of a higher quality. Two laboratory experiments were conducted. The first experiment was with professional Software Developers; the second one was with students. The dependant variables considered in this study were the number of semantic errors and the time required to complete a design task for conditional logic. The independent variables were the cognitive style of the subject, the complexity of the task, and the detail design tools. Decision trees, flowcharts and pseudocode were used as detailed design tools. Field dependence was the only dimension of cognitive style that was tested.
Contributing Partner: UNT Libraries
An Examination of Electronic Commerce and the Internet : Role of Technology, Critical Success Factors and Business Strategy

An Examination of Electronic Commerce and the Internet : Role of Technology, Critical Success Factors and Business Strategy

Date: December 1997
Creator: Tabor, Sharon W.
Description: This research employed the case study methodology to examine the issues, challenges, and project lessons learned for a large firm engaged in electronic commerce on the Internet.
Contributing Partner: UNT Libraries
An Examination of the Effect of Decision Style on the Use of a Computerized Project Management Tool

An Examination of the Effect of Decision Style on the Use of a Computerized Project Management Tool

Date: August 1997
Creator: Fox, Terry L., 1963-
Description: Managing a software development project presents many difficulties. Most software development projects are considered less than successful, and many are simply canceled. Ineffective project management has been cited as a major factor contributing to these failures. Project management tools can greatly assist managers in tracking and controlling their projects. However, project management tools are very structured and analytical in nature, which is not necessarily supported by decision-making styles of the managers. This research examined the influence that decision style has on a project manager's use of a project management tool.
Contributing Partner: UNT Libraries
An Experimental Investigation of Information Systems Project Escalation: An Examination of Contributory Factors in a Business Environment

An Experimental Investigation of Information Systems Project Escalation: An Examination of Contributory Factors in a Business Environment

Date: August 1997
Creator: Huff, Richard A. (Richard Allen)
Description: The purpose of this research is to continue examining the project management process. The management of projects is complicated. It is the complexity of the process that makes a project so difficult to control. This research examines the effect of particular facets of the project manager's skill set and operating environment on management decisions.
Contributing Partner: UNT Libraries
Information System Quality: An Examination of Service-Based Models and Alternatives

Information System Quality: An Examination of Service-Based Models and Alternatives

Date: August 1997
Creator: Maples, Glenn (Glenn Edward)
Description: Service quality as a component of overall Information Systems quality is examined. Three related studies test the SERVQUAL and related instruments (SERVPERF and Importance-weighted SERVPERF) using Information System users. SERVPERF outperformed SERVQUAL in all three studies.
Contributing Partner: UNT Libraries
Interactions of Presentation Formats and Decision-Maker Characteristics upon Multiple Decision-Making Tasks: an Experiment Using Multiple Cognitive Assessments

Interactions of Presentation Formats and Decision-Maker Characteristics upon Multiple Decision-Making Tasks: an Experiment Using Multiple Cognitive Assessments

Date: December 1994
Creator: Henson, Kerry L. (Kerry Lynn)
Description: Information systems research tends to ignore individual differences in users. This laboratory experiment sought to illuminate contributions of decision-makers' cognitive processes to decision outcome as reflected in four hypothesis sets: the impact of imagery preference and presentation format upon (HI) recall accuracy and upon hemispheric activation during (H2) encoding and (H3) recall, and (H4) to examine the relationship between hemispheric activation differences and accuracy differences. Point-value (specific values) and intraset-pattern (relationships between values) recall were considered. Thirty MBA students, grouped by imagery preference (cognitive style) as favoring verbal (textual) or visual (graphical) information presentation, performed computer-based recall tasks using tabular and graphical formats in a repeated measures design. Hemispheric activation (cognitive process) was assessed using ratios of EEG activity in six frequency bands captured from six pairs of homologous electrode sites during encoding and recall.
Contributing Partner: UNT Libraries
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