Search Results

After-Sales Service Contracting for Excellence in Life-Cycle Cost Management: Numerical Experiments and Systematic Review of Analytical Models

Description: This research adds to the literature and provides insight to practice via three essays that increase understanding about the applications and consequences of the two new approaches to the after-sales service governance: warranty contract and performance-based contracts. First, we attempted to enhance our knowledge of the modeling of the after-sales service process. In the first essay, the research papers with analytical models of after-sales services to present current trends, issues, and futur… more
Date: August 2020
Creator: Küçük, Carullah Yavuz
open access

All for the Greater Good: A Strategic, Tactical, and Operational Level Analysis of Supply Chain Goal and Incentive Alignment

Description: Goal and incentive alignment are a means of establishing collaborative behavior in supply chains. Essay 1 examines goal and incentive alignment at the strategic level in the purchasing process. It employs survey research in conjunction with structural equation modelling to examine the source selection strategy as a means of aligning the goals of the offeror with those of the buyer. Essay 2 examines goal and incentive alignment at the tactical level. It uses discrete event simulation to explore … more
Date: July 2023
Creator: McConville, Sean Cask

Ambient Darkness and Consumer Behavior

Description: Ambient lighting has emerged as a key atmospheric factor influencing how consumers process environmental cues and their behaviors. However, surprisingly little research has examined how people think and feel in the dark (lower than 15 lux). This is particularly relevant given that consumers routinely work, pay bills, relax, consume and make purchases in settings with little or no light. My dissertation addresses this gap by examining how consumers regulate their goals and process information wh… more
This item is restricted from view until August 1, 2025.
Date: July 2023
Creator: Vo, Khue Ho Thuc

An Analysis of Information Technology (IT) Post-Adoption Behavior

Description: The primary focus of this research is explicating the role of emotion in IT post-adoption behavior. Studied in the context of intelligent personal assistants (IPA), a class of conversational artificial intelligence (AI), the first study integrates elements from computer science, communications, and IS disciplines. The research identifies two constructs vital for speech-based technologies, natural language understanding, and feedback, and examines their role in use decisions. This work provides… more
Date: August 2020
Creator: Mamun, Md Rasel Al

Attaining Team Psychological Safety to Unlock the Potential of Diverse Teams

Description: Team psychological safety fosters interpersonal risk-taking and constructive debate. Yet, how psychological safety develops in diverse teams needs to be explained. I apply collective regulatory lenses to shed light on how collective prevention focus (status quo) and collective promotion focus (growth) uniquely affect team psychological safety. I believe promotion focus makes it easier to attain psychological safety, while prevention focus makes it harder. Under a collective promotion lens, team… more
Date: May 2022
Creator: Chen, Victor H.
open access

Attracting the Right Partner: Signaling in Business-to-Business Relationships

Description: In the pre-relationship exploration stage of a business-to-business (B2B) relationship, firms find it difficult to evaluate other parties because of the prevalence of information asymmetry. Firms must make informed decisions, otherwise, they end up in a contentious long-term relationship, which adversely affects the performance of both sides. While majority research on B2B relationships is focused in the post-relationship phase, very little has been done to identify strategies that firms can ad… more
Date: August 2020
Creator: Panda, Swati

Augmented Reality Intentions in Social Networking and Retail Apps

Description: This dissertation contributes to IS research by explaining user intentions while using AR features in mobile social networking and retail app contexts. It consists of three essays, which use partial least squares modeling to analyze different consumer behavior models. The first essay examines the influence of quality, human, and environmental factors on AR reuse intention in a mobile social networking context. The second essay introduces position relevance, a new construct essential to AR resea… more
Date: August 2020
Creator: David, Alsius

Behavioral Transportation: The Role of Psychological, Cognitive, and Social Factors in Distracted Driving Behavior

Description: Logistics 4.0 suggests that increased automation can enhance performance, while Logistics 5.0 emphasizes the advantages of a modern workforce that combines humans and emerging technologies. However, the logistics industry needs a deeper understanding of human factors, an area that has been overlooked so far. To bridge this research gap, this dissertation investigated distracted driving behavior among individuals involved in transportation and logistics-based applications. This investigation emp… more
This item is restricted from view until August 1, 2025.
Date: July 2023
Creator: Gabaldon, Janeth
open access

Client Narcissism and the Decision to Switch Tax Professionals

Description: Contentious interactions may arise between a tax professional and client upon a disagreement over a tax position. In an increasingly competitive tax return preparation market, these contentious interactions represent a significant threat to tax practitioners' client satisfaction and retention objectives. I conduct an experiment in which I examine the effect of three factors on tax clients' (1) likelihood to accept the advice of the tax accountant and (2) likelihood to switch tax accountants up… more
Date: May 2021
Creator: Kaszak, Steven E
open access

Consequences of Coworker Bullying: A Bystander Perspective

Description: Previous research on workplace bullying primarily focuses on two main actors – the bully and the victim – while neglecting a third actor: the bystander of the bullying. The prevalence of workplace bullying is increasing across organizations, resulting in more employees becoming subjected to the effects of workplace bullying. Furthermore, witnessing coworker-on-coworker bullying is likely to influence the relationships that the bystander has with the two coworkers involved in the bullying epi… more
Date: May 2017
Creator: Medina, Michele N.

Corporate Environmental Litigations: Peer Effects and Its Relationship to Firm Environmental, Social and Governance (ESG) Performance

Description: The dissertation analyzes three issues related to corporate environmental performance. In the first essay, I analyze the stock price reactions of the defendant firms and their peer firms to environmental lawsuits. Empirical evidence finds that the defendant and their peer firms experience negative and significant cumulative abnormal returns to the announcement of environmental lawsuits. Additionally, cross-sectional analyses find certain firm characteristics, such as profitability, growth oppor… more
This item is restricted from view until June 1, 2028.
Date: May 2023
Creator: Farjana, Ashupta
open access

Corporate Social Responsibility and Brand Equity: Insights to Global, Luxury, and Co-Creation Brand Building Strategies

Description: Given the growing number of socially conscious and ethical consumers, brands have been taking a strategic approach to corporate social responsibility (CSR) by integrating socially responsible activities into the brand's core value proposition in order to remain relevant in the marketplace and drive brand equity. Extant research on CSR has investigated its effect on various consumer behavior outcomes. However, from a brand-building perspective, there is still a lack of understanding on how to ef… more
Date: May 2020
Creator: Muniz, Fernanda
open access

Creating Supply Chain Resilience with Information Communication Technology

Description: Supply chain resilience refers to the capability of a supply chain to both withstand and adapt to unexpected disturbances. In today's turbulent business environment, firms are continually seeking to create more resilience within their supply chain through increased information communication technology use and enhanced business-to-business relationships. The focus of this dissertation is the investigation of how information communication technology creates resilience at the differing process lev… more
Date: May 2018
Creator: Glassburner, Aaron

Cyber Risk Management in Supply Chains: Three Essays on Cyber Resilience, Business Continuity, and Information Security

Description: This dissertation provides empirical and theoretical support for the antecedents and consequences of cyber resilience via three essays on cyber resilience. Essay 1 comprises 2 studies using a multi-method empirical research effort to determine whether emphasizing suppliers' implementation and use of business continuity management (S-BCM) is actually beneficial to buyers. In Study 1, data from 150 managers was collected via a survey-based questionnaire to determine whether buyers' adoption of mo… more
This item is restricted from view until September 1, 2027.
Date: August 2022
Creator: Sadeghi, J. Kiarash

Death Awareness and Meaningful Work: Considering Mortality and How It Relates to Individual Perceptions of Work

Description: While some individuals experience their work as meaningful, others, with the same job, do not. The purpose of this dissertation is to answer the following question: Why do different individuals, with the same job, view the meaningfulness of their work in conflicting ways? I draw on terror management theory and generativity theory to answer this question by testing the relationship between death awareness and meaningful work. The bulk of academic work concerning meaningful work focuses on its ou… more
This item is restricted from view until September 1, 2027.
Date: August 2022
Creator: Varghese, Johnson George
open access

The Determinants and Consequences of Having a Chief Operating Officer

Description: This study examines the determinant and consequences of having a chief operating officer (COO). Specifically, we investigate chief executive officer (CEO) related factors that affect the choice to employ a COO and look into the impact of having a COO on firm operational efficiency using a data envelopment analysis (DEA)-based measure. Although prior literature has extensively investigated the role of CEOs and chief finance officers (CFOs) on firm outcomes, few studies focus on the impact of CO… more
Date: May 2020
Creator: Le, Linh
open access

Determinants of Corporate Governance Choices: Evidence from Listed Foreign Firms on U.S. Stock Exchanges

Description: This study analyzes corporate governance practices of foreign (non-U.S.) issuers listed on the New York Stock Exchange (NYSE) and Nasdaq. Specifically, I examine the extent to which these foreign issuers voluntarily comply with U.S. stock exchange corporate governance requirements applicable to domestic issuers. My sample consists of 201 foreign companies primarily domiciled in Brazil, China, Israel, and the United Kingdom. I find that 151 (75 per cent) of the sample firms do not elect to compl… more
Date: May 2017
Creator: Attachot, Weerapat

Determinants of Portfolio Manager Ownership

Description: This paper investigates the determinants of mutual fund portfolio manager ownership and its association with fund performance. Using hand-collected data of 1,420 U.S. equity funds from 32 fund families, we find that variations in fund manager holdings are broadly consistent with optimal contracting theory instead of the result of managers' personal investment consideration. Portfolio manager ownership is positively and significantly correlated with variables that proxy for intensity of agency c… more
This item is restricted from view until June 1, 2024.
Date: May 2022
Creator: Sun, Liang

Development and Exploration of End-User Healthcare Technology Acceptance Models

Description: This dissertation consists of three studies that collectively investigate the factors influencing the consumer adoption intention towards emerging healthcare technologies. Essay 1 systematically reviews the extent literature on healthcare technology adoption and serves as the theoretical foundation of the dissertation. It investigates different models that have been previously applied to study healthcare technology acceptance. Meta-analysis method is used to quantitatively synthesize the findin… more
Date: May 2021
Creator: Wei, Xinyu "Eddy"
open access

Do Banks' Dividends Signal Their Financial Health?

Description: This paper examines the relation between banks' dividends and their future financial health. Using banks' Nonperforming Loans Ratio, Loan Loss Provision Ratio, and Z-score as proxies for their financial health, I show that there is a strong positive relation between banks' dividends lagged by one quarter and their financial health in the current quarter. This main finding continues to hold following several additional tests, including the application of an instrumental variable approach, the us… more
Date: August 2018
Creator: Zheng, Yi

Does Quality Management Practice Influence Performance in the Healthcare Industry?

Description: This research examines the relationship between quality management (QM) practices and performance in the healthcare industry via the conduct of three studies. The results of this research contribute both to advancing QM theory as well as in developing a unique text mining method that is illustrated by examining QM in the healthcare industry. Essay 1 explains the relationship between operational performance and QM practices in the healthcare industry. This study analyzed the findings from the li… more
Date: August 2020
Creator: Xie, Heng
open access

Does the Method of Financing Stock Repurchases Matter? Examining the Financing of Share Buybacks and Its Effect on Future Firm Investments and Value

Description: Recent increases in stock repurchases among U.S. corporations coupled with a historically low cost of debt since the Global Financial Crisis has created media speculation that firms in recent years are paying for their expanding share buyback programs with debt. Repurchasing stock by increasing leverage, instead of using internal funds, implies that managers may speculate on current low interest rate environments at the expense of shareholders. Recent studies find that stock repurchases are ass… more
Date: December 2018
Creator: Peabody, Stephen Drew
open access

A Dual Moderated Mediation Model of Favoritism's Effects on Employee Attitudes, Intentions, and Behavior

Description: Although suspected to be a widespread phenomenon, workplace favoritism is an under-researched area of study. Scholars have queried the effects of perceived favoritism on employee outcomes through only a handful of studies, and the majority of those studies have been conducted at private firms in Middle Eastern countries where tribalism (i.e., loyalty to one's family or social group) is conventional. Further, differences in conceptual definitions of favoritism and subsequent subdimensions have m… more
Date: August 2021
Creator: Walker, Laura
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