Description: In this article, the author reports on a study of the frequency and nature of remarks about indexes found in reviews of reference books during the first six months of 2009. Only 28.66 percent of the reviews included evaluative comments about indexes.

Description: This document is a consent form for telephone interviews that are part of the Web-at-Risk project. This paper describes the purpose of the interview and what the Web-at-Risk project is, with a place for consent to be interviewed and a signature.

Description: This presentation discusses setting goals for staff. Goals can set a course of action for staff and give rationale for decision making on how staff development is presented, funded, and assessed. Organizational goals serve four basic functions: providing guidance and direction, facilitating, planning, motivating and inspiring employees, and helping organizations assess performance for continuous improvement. If goals are not well defined they are meaningless. With the fast pace of change in libraries, while goals are the ends toward which your efforts will be directed, they may need to be changed from year to year or more frequently. This presentation will talk about writing SMART goals that are clear and achievable and that meet the needs of the organization and its individuals for training.

Description: This worksheet accompanies a workshop presentation titled 'Is it really that bad? Verifying the extent of full-text linking problems'. Full-text linking could be considered in much the same way as Mark Twain considered the weather - everybody talks about it, but nobody does anything about it. Many administrators of full-text linking services hear the general complaints that the service doesn't work, but few actually report specific problems that could be tracked and resolved. How can you, as administrator, validate these vague and general concerns? The first step could be simply to determine the extent of the problem. How bad is it? This seems simple enough - pick a few links, count how many get to the full-text and report this result. But how many links? From which sources? To which targets? Using a scientifically-sound methodology that randomly selects links, takes such factors into consideration, and uses statistical techniques to analyze the results, you can feel confident that your tests of the system are valid and reliable. This hands-on workshop will present this method, providing background to basic scientific and statistical methods. Participants will be able to try-out different methods of selecting a sample, determining the sample size, defining the possible ...

Description: This book is a collection of essays on sustaining digital libraries. The essays report on early findings from pioneers who have worked to establish digital libraries, not merely as experimental projects, but as ongoing services and collections intended to be sustained over time in ways consistent with the long-held practices of print-based libraries. Particularly during this period of extreme technological transition, it is imperative that programs across the nation and indeed the world - actively share their innovations, experiences, and techniques in order to begin cultivating new standard practices. The collective sentiment of the field is that we must begin to transition from a punctuated, project-based mode of advancing innovative information services to an ongoing programmatic mode of sustaining digital libraries for the long haul.