You limited your search to:
Department:
Linguistics and Technical Communications
Resource Type:
Article
Collection:
UNT Scholarly Works
Discourse Variations Between Usability Tests and Usability Reports
Date: May 2011
Creator: Friess, Erin
Description: This article discusses the discourse variations between usability tests and usability reports. Abstract: While usability evaluation and usability testing has become an important tool in artifact assessment, little is known about what happens to usability data as it moves from usability session to usability report. In this ethnographic case study, the author investigates the variations in the language used by usability participants in user-based usability testing sessions as compared to the language used by novice usability testers in their oral reports of that usability testing session. In these comparative discourse analyses, the author assesses the consistency and continuity of the usability testing data within the purview of the individual testers conducting "do-it-yourself" usability testing. This case study of a limited population suggests that findings in oral usability reports may or may not be substantiated in the evaluations themselves, that explicit or latent biases may affect the presentation of the findings in the report, and that broader investigations, both in terms of populations and methodologies, are warranted.
Contributing Partner: UNT College of Arts and Sciences
Permallink:digital.library.unt.edu/ark:/67531/metadc38891/
The Sword of Data: Does Human-Centered Design Fulfill Its Rhetorical Responsibility?
Date: 2010
Creator: Friess, Erin
Description: This article discusses human-centered design. For more than two decades, user-centered design (UCD) has been the guiding philosophy and process in the field of design from both practice and pedagogy perspectives. Although there is no singular agreement on just what constitutes UCD and many different names for and "flavors" of UCD have emerged - human-centered design, just to name a few-nearly every version relies on an early and continual interaction with people who will actually use the product. Designers then use findings from the interactions (e.g. surveys, focus groups, card sorting exercises, document reviews, scenario-based testing, and plus-mining testing) to guide the design solutions.
Contributing Partner: UNT College of Arts and Sciences
Permallink:digital.library.unt.edu/ark:/67531/metadc38883/