Search Results

An investigation of success metrics for the design of e-commerce Web sites.

Description: The majority of Web site design literature mainly concentrates on the technical and functional aspects of Web site design. There is a definite lack of literature, in the IS field, that concentrates on the visual and aesthetic aspects of Web design. Preliminary research into the relationship between visual design and successful electronic commerce Web sites was conducted. The emphasis of this research was to answer the following three questions. What role do visual design elements play in the su… more
Access: Restricted to UNT Community Members. Login required if off-campus.
Date: May 2004
Creator: Cutshall, Robert C.
Partner: UNT Libraries
open access

An investigation of technical support issues influencing user satisfaction

Description: The widespread distribution of personal computers (PCs) throughout organizations has made a substantial impact on information systems. Additionally, the tremendous growth of the Internet has changed the way business is carried out. As the user population evolves into a much more technical and demanding group, their needs are also changing. With this change, Management Information Systems (MIS) departments must develop new ways of providing service and support to the user community. This study … more
Date: May 2000
Creator: Gutierrez, Charletta Frances
Partner: UNT Libraries
open access

An Investigation of the Productivity of Information System Helpdesk User Support Professsionals as Impacted by Their Communication Behavior : A Field Experiment

Description: This research conducted an interdisciplinary field experiment to identify relationships between productivity, user satisfaction and IS Helpdesk USP's use of effective communication behavior. An experimental group of Helpdesk USPs of a large retail organization were trained by communication professionals in communication effectiveness, with emphasis on the needs of the telephone environment.
Date: May 1996
Creator: Breshears, Robert Louis
Partner: UNT Libraries
open access

IS-MBNQA: A new framework for the relationship between Information Systems and organizational quality.

Description: Despite numerous frameworks and models proposed in the literature, Information Systems (IS) assessment still remains elusive. In addition, little agreement exists on the contribution of the IS function within an organization and on how IS is related to the other organizational dimensions. Frameworks that show the relationship between IS and the organization are in the developmental stage and this work proposes a more comprehensive framework to assist in better understanding the relationship bet… more
Date: December 2001
Creator: Chong, Hyonsong
Partner: UNT Libraries
open access

Longitudinal Study to Assess the Impact of Instructor-Based Training Versus Computer-Based Training on User Performance: A Field Experiment

Description: The purpose of this study is to investigate the relationships between selected end-user training programs corporations provide to their employees and subsequent employee performance based on these opportunities.
Date: August 1996
Creator: Desai, Mayur S.
Partner: UNT Libraries
open access

Mathematical Programming Approaches to the Three-Group Classification Problem

Description: In the last twelve years there has been considerable research interest in mathematical programming approaches to the statistical classification problem, primarily because they are not based on the assumptions of the parametric methods (Fisher's linear discriminant function, Smith's quadratic discriminant function) for optimality. This dissertation focuses on the development of mathematical programming models for the three-group classification problem and examines the computational efficiency an… more
Date: August 1993
Creator: Loucopoulos, Constantine
Partner: UNT Libraries
open access

The Organizational Consequences of Information Deployment

Description: This study investigates the influence that increasing end user autonomy has on organizational data models. The independence offered by microcomputer technology offers users increasing independence in their information-handling activities. As independence increases, uniformity of data models across the organization is theorized to diminish. The problem motivating this study is the potential for improper allocation of resources that may result from a misinterpretation of organizational data. This… more
Date: December 1991
Creator: Remington, William S. (William Seth)
Partner: UNT Libraries
open access

Organizational Considerations for and Individual Perceptions of Web-Based Intranet Systems

Description: Utilization of World Wide Web style Web-Based Intranet Systems (W-BIS) is a rapidly expanding information delivery technique in many organizations. Published reports concerning these systems have cited return on investment values exceeding 1300% and direct payback time periods as low as six to twelve weeks. While these systems have been widely implemented, little theoretically grounded research has been conducted in relation to users' acceptance, utilization or the perceived quality of these sy… more
Date: May 1999
Creator: Myerscough, Mark Alan
Partner: UNT Libraries
open access

Productivity Considerations for Online Help Systems

Description: The purpose of this study was to determine if task type, task complexity, and search mechanism would have a significant affect on task performance. The problem motivating this study is the potential for systems online help designers to construct systems that can improve the performance of computer users when they need help.
Date: May 1994
Creator: Shultz, Charles R. (Charles Richard)
Partner: UNT Libraries
open access

The Relationships of Cross-Cultural Differences to the Values of Information Systems Professionals within the Context of Systems Development

Description: Several studies have suggested that the effect of cultural differences among Information Systems (IS) professionals from different nations on the development and implementation of IS could be important. However, IS research has generally not considered culture when investigating the process of systems development. This study examined the relationship between the cultural backgrounds of IS designers and their process-related values with a field survey in Singapore, Taiwan, the United Kingdom and… more
Date: December 1995
Creator: Holmes, Monica C. (Monica Cynthia)
Partner: UNT Libraries
open access

The Risks and Effects of Outsourcing on the Information Systems Function and the Firm

Description: IS outsourcing, especially large-scale IS outsourcing, is a comparatively recent and rapidly growing IS phenomenon, but it is also an inherently risky activity. In an IS outsourcing arrangement, the outsourcing vendor accepts responsibility for IS resources and functions formerly controlled directly by the firm. This research examines IS outsourcing from two perspectives. (1) From an IS perspective, it examines the risk perceptions of IS managers of fourteen Fortune-500 firms who had recently c… more
Date: May 1994
Creator: Peak, Daniel Alan
Partner: UNT Libraries
open access

Robustness of Parametric and Nonparametric Tests When Distances between Points Change on an Ordinal Measurement Scale

Description: The purpose of this research was to evaluate the effect on parametric and nonparametric tests using ordinal data when the distances between points changed on the measurement scale. The research examined the performance of Type I and Type II error rates using selected parametric and nonparametric tests.
Date: August 1994
Creator: Chen, Andrew H. (Andrew Hwa-Fen)
Partner: UNT Libraries
open access

Robustness of the One-Sample Kolmogorov Test to Sampling from a Finite Discrete Population

Description: One of the most useful and best known goodness of fit test is the Kolmogorov one-sample test. The assumptions for the Kolmogorov (one-sample test) test are: 1. A random sample; 2. A continuous random variable; 3. F(x) is a completely specified hypothesized cumulative distribution function. The Kolmogorov one-sample test has a wide range of applications. Knowing the effect fromusing the test when an assumption is not met is of practical importance. The purpose of this research is to analyze the … more
Date: December 1996
Creator: Tucker, Joanne M. (Joanne Morris)
Partner: UNT Libraries
open access

The Role of Electronic Messaging in the Intermediate Business Context

Description: This research examines the role of electronic messaging in business firms. The study presents a taxonomy of electronic mail uses, develops a theoretical framework for analyzing electronic mail impact, and investigates risks and advantages of electronic messaging. The research focus is intermediate-size firms.
Date: May 1996
Creator: Case, Carl Jay
Partner: UNT Libraries
open access

The Role of Information Technology Support Mechanisms in Coordination Management for Virtual Teams

Description: The purpose of this research is to examine virtual team members' use and perceptions of information technology (IT) support mechanisms. The study identifies the IT support mechanisms currently in use and focuses on differences between virtual and non-virtual teams in control and coordination, IT acceptance, and IT adoption.
Date: December 1998
Creator: Yager, Susan Elizabeth
Partner: UNT Libraries
open access

The Role of Workstation-Based Client/Server Systems in Changing Business Processes: a Multiple Case Study

Description: Although several studies question information technology's contribution to productivity, organizations continue to invest in client/server systems (CSSs) particularly as enablers of business process reengineering (BPR). These efforts may be wasted if they do not improve business processes. This study focused on business processes and investigated the role of workstation-based CSSs in changing business processes. A multiple case study of workstation-based CSS databases in three organizations was… more
Date: December 1995
Creator: Nik Hassan, Nik Rushdi
Partner: UNT Libraries
open access

A Simulation Study Comparing Various Confidence Intervals for the Mean of Voucher Populations in Accounting

Description: This research examined the performance of three parametric methods for confidence intervals: the classical, the Bonferroni, and the bootstrap-t method, as applied to estimating the mean of voucher populations in accounting. Usually auditing populations do not follow standard models. The population for accounting audits generally is a nonstandard mixture distribution in which the audit data set contains a large number of zero values and a comparatively small number of nonzero errors. This study … more
Date: December 1992
Creator: Lee, Ihn Shik
Partner: UNT Libraries
open access

A Study of Differences Perceived by Information Systems Professionals in the Systems Development Job Environment Due to the Use of ICASE Technology

Description: Information systems professionals now face the automation of their own work in integrated computer aided software engineering. Organizations need to achieve all the leverage possible from costly IT implementations to enhance competitiveness, profitability, and survival in a rapidly changing environment. ICASE technology is a part of the infrastructure necessary to meet this challenge but appears to present significant difficulties in implementation.
Date: August 1997
Creator: Troboy, Lori Kim
Partner: UNT Libraries
Back to Top of Screen