Description: This study explored what effect information literacy instruction (ILI) may have on both a generalized anxiety state and library anxiety specifically. The population studied was international students using resources in a community college. Library anxiety among international students begins with certain barriers that cause anxiety (i.e., language/communication barriers, adjusting to a new education/library system and general cultural adjustments). Library Anxiety is common among college students and is characterized by feelings of negative emotions including, ruminations, tension, fear and mental disorganization (Jiao & Onwuegbuzie, 1999a). This often occurs when a student contemplates conducting research in a library and is due to any number of perceived inabilities about using the library. In order for students to become successful in their information seeking behavior this anxiety needs to be reduced. The study used two groups of international students enrolled in the English for Speakers of other Languages (ESOL) program taking credit courses. Each student completed Bostick's Library Anxiety Scale (LAS) and Spielberger's State-Trait Anxiety Inventory (STAI) to assess anxiety level before and after treatment. Subjects were given a research assignment that required them to use library resources. Treatment: Group 1 (experimental group) attended several library instruction classes (the instruction used Kuhltau's information search ...

Description: The objectives of this study were (1) to identify and describe task-based documentation; (2) to identify and describe any purported changes in users attitudes when IT migration was preceded by task-based documentation; (3) to suggest implications of task-based documentation on users attitude toward IT acceptance. Questionnaires were given to 150 university students. Of these, all 150 students participated in this study. The study determined the following: (1) if favorable pre-implementation attitudes toward a new e-mail system increase, as a result of training, if users expect it to be easy to learn and use; (2) if user acceptance of an e-mail program increase as expected perceived usefulness increase as delineated by task-based documentation; (3) if task-based documentation is more effective than standard help menus while learning a new application program; and (4) if training that requires active student participation increase the acceptance of a new e-mail system. The following conclusions were reached: (1) Positive pre-implementation attitudes toward a new e-mail system are not affected by training even if the users expect it to be easy to learn and use. (2) User acceptance of an e-mail program does not increase as perceived usefulness increase when aided by task-based documentation. (3) Task-based documentation ...

Description: The concept of privacy has proven difficult to analyze because of its subjective nature and susceptibility to psychological and contextual influences. This study challenges the concept of privacy as a valid construct for addressing individuals' concerns regarding online disclosure of personal information, based on the premise that underlying behavioral traits offer a more reliable and temporally stable measure of privacy-oriented behavior than do snapshots of environmentally induced emotional states typically measured by opinion polls. This study investigated the relationship of personality characteristics associated with individuals' general privacy-related behavior to their online privacy behaviors and concerns. Two latent constructs, Functional Privacy Orientation and Online Privacy Orientation, were formulated. Functional Privacy Orientation is defined as a general measure of individuals' perception of control over their privacy. It was measured using the factors General Disclosiveness, Locus of Control, Generalized Trust, Risk Orientation, and Risk Propensity as indicator variables. Online Privacy Orientation is defined as a measure of individuals' perception of control over their privacy in an online environment. It was measured using the factors Willingness to Disclose Online, Level of Privacy Concern, Information Management Privacy Concerns, and Reported Online Disclosure as indicator variables. A survey questionnaire that included two new instruments to measure ...

Description: The goal of this research was to facilitate the scrutiny and utilization of Web search engine retrieval results. I used a graphical keyphrase browsing interface to visualize the conceptual information space of the results, presenting document characteristics that make document relevance determinations easier.

Description: This study focuses on the use of information resources and communication technologies, both traditional and electronic, by academic library directors. The purpose is to improve understanding of managerial behavior when using information resources and communication technologies within a shared information environment. Taylor's concept of an information use environment is used to capture the elements associated with information use and communication within the context of decision-making styles, managerial roles, organizational environments, and professional communities. This qualitative study uses interviews, observations, questionnaires, and documents. Library directors participating in the study are from doctoral-degree granting universities in the southwestern United States. Data collection involved on-site observations with a PDA (personal digital assistant), structured interviews with library directors and their administrative assistants, the Decision Style Inventory, and a questionnaire based on Mintzberg's managerial roles. Findings show the existence of a continuum in managerial activities between an Administrator and an Administrator/Academic as critical to understanding information use and communication patterns among library directors. There is a gap between self-perception of managerial activities and actual performance, a finding that would not have surfaced without the use of multiple methods. Other findings include the need for a technical ombudsman, a managerial-level position reporting to the library director; ...