UNT Theses and Dissertations - 914 Matching Results

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Examining Employee Satisfaction, Customer Service and Customer Satisfaction in a Retail Banking Organization

Description: In the increasingly competitive world of retail banking, organizations are focusing their attention on customer service as a means of increasing customer loyalty and retention. With this goal of increasing customer retention, the link between the attitudes of the service provider (employee satisfaction), the customer interaction behaviors that those attitudes lead to (customer service quality), and the attitudes that those behaviors generate in the customer (customer satisfaction) has become an… more
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Date: May 2006
Creator: Simpson, Eric Phillip
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Are Deficits in Mindfulness Core Features of Borderline Personality Disorder?

Description: Mindfulness is a core component of dialectical behavior therapy (DBT), a widely utilized treatment for borderline personality disorder (BPD); however, the import of mindfulness in treating BPD has yet to be demonstrated, and the relationship of mindfulness to BPD constructs is unclear. The current study utilized structural equation modeling to examine the relations of mindfulness with BPD features and the underlying constructs of interpersonal problem-solving effectiveness, impulsivity, emotion… more
Date: August 2006
Creator: Wupperman, Peggilee
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Cardiovascular Problems as a Predictor of Later Cognitive Decline: Moderating Effect of General and Spousal Social Support.

Description: Individuals are living longer now than they have in the past. As a result, there is an increased incidence in illnesses that are more prevalent in later life. One group of illnesses that is more prevalent is age related dementia. Alzheimer's disease (AD) and vascular dementia (VaD) are two common types of dementia found in the older adult population. Recent research suggests that these two types of dementia may both have a vascular component that is instrumental in their development. Not only m… more
Date: August 2006
Creator: Earnheart, Kristie
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Caregiving Style in Diverse Samples of Caregivers.

Description: With three homogenous caregiver groups (i.e., Alzheimer's caregivers, grandparents raising grandchildren, parents), caregiving styles were explored to determine their reliability and validity, their unique role in predicting caregiver outcomes, and their differences between groups of caregivers. A conceptual framework was adapted to determine the impact of contextual variables, caregiving styles, caregiver appraisal, and mediating variables on caregiving outcomes. A more concise version of the … more
Date: August 2006
Creator: King, Jennifer Kay
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Changes in Quantitative EEG and Low Resolution Tomography Following Cranial Electrotherapy Stimulation.

Description: The effects of cranial electrotherapy stimulation (CES) on human EEG and brain current density were evaluated by quantitative electroencephalography (qEEG) and low resolution brain electromagnetic tomography (LORETA). A total of 72 research subjects were provided with a single session of CES, 38 were provided with 0.5 Hz CES while 34 were provided with 100 Hz CES. The qEEG paired t-tests revealed that in both frequencies of CES there was a significant (.05) increase in alpha relative power wit… more
Date: August 2006
Creator: Kennerly, Richard C.
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Compassion and Person Perception: An Experiment

Description: Compassion is one of the fundamental experiences which signify human existence. Person perception is the constructive process with which we form an opinion or judgment of another person. Two experiments (N =277) were conducted in this study. Experiment 1 examined the effects of a mindfulness meditation on compassion in a large sample of young adults. Participants (n =76) were randomly assigned to three groups. Participants in group 1 received the mindfulness meditation, group 2 received an alte… more
Date: August 2006
Creator: Raina, Karina Christina
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Development of a Multidimensional Approach to Understanding Youthful Offenders: The Influence of Psychosocial and Personality Risk Factors

Description: This study employed a multivariate, multidimensional approach to understanding psychosocial and personality variables associated with institutional maladjustment and recidivism among youthful offenders. Participants included nine hundred serious and chronic male youthful offenders incarcerated in the Texas Youth Commission (TYC); sample sizes varied by analysis. Empirically-validated psychosocial factors (e.g., intelligence, home approval status), past criminal history variables, and two self-r… more
Date: August 2006
Creator: Noffsinger, Mary A.
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Influence of executive function on medication adherence in neurologically impaired and non-impaired elderly.

Description: Medication non-compliance has become one of the most prevalent reasons for hospitalization and doctor's visits by the elderly. As the elderly population is more likely to have decreased cognitive abilities, it is suggested that neuropsychological factors, especially executive function, are more influential in medication non-compliance than once thought. This study looked at executive function performance on a traditional battery of neuropsychological tests, self-report of perceived ability to p… more
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Date: August 2006
Creator: Zartman, Andrea Leigh
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Pathophysiology and Racial/Ethnic Disparities in the Progression of Metabolic Syndrome

Description: Disparities exist in the U.S. between the health status of African American and Hispanic individuals and the health status of non-Hispanic Caucasian individuals across all age groups. Those minority individuals age 55 and over are more likely to suffer from specific health disparities in areas such as diabetes, heart disease, and cancer than their white majority counterparts. Among the most common chronic disorders experienced within this age group are obesity, type II diabetes and cardiovascu… more
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Date: August 2006
Creator: O'Neill, Amy E.
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Social Self-Concept and Positive Illusory Bias in Boys and Girls With and Without Attention-Deficit/Hyperactivity Disorder

Description: This study examined differences in social self-concept, as measured by the Self-Perception Profile for Children (SPPC), between boys and girls with and without attention-deficit/hyperactivity disorder (ADHD) while controlling for internalizing symptoms. Ninety-six children between the ages of 8 and 13 participated in the study as part of a larger project. Teacher reports of social competence were collected using the Teacher Rating Scale (TRS). The results indicated ADHD children experienced mor… more
Date: August 2006
Creator: Barton, Kimberly A.
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Stressors, Social Support, and Stress Reactions: A Meta-Analysis

Description: This study examined, via a meta-analysis, the relations among stressors, social support, and stress reactions. Unexpectedly, small to medium negative, but robust effect sizes were found for the stressors-social support relation. As expected the stressor-stress reaction relation was positive, and the social support-stress reaction relation was negative. Both relations had small to medium effect sizes that ranged from weak to very robust. The direct effect of social support on the stressor-stress… more
Date: August 2006
Creator: Piper, Lynn J.
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Acculturation and Sociocultural Influences as Predictors of Family Relationships and Body Image Dissatisfaction in African American, Hispanic American, and European American Women

Description: Ethnic differences in etiological factors linked to body image dissatisfaction and eating disorders were examined. In addition, the interaction of acculturation and body image dissatisfaction in influencing minority women's relationships with their parents was investigated. Participants consisted of 302 undergraduates from three ethnic groups: Caucasian, Hispanic American, and African American women who were administered self-report measures. Differences were not found between the groups in bod… more
Date: December 2006
Creator: Garcia-Rea, Elizabeth Ann
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The Athlete Leader Role: Interaction of Gender, Sport Type, and Coaching Style.

Description: Effective leadership is a concept shown to be important for successful team performance in the fields of business, education, and sport. In sport, the role of the athlete leader has been under-examined and specifically, how coaching behaviors can affect athlete leader behaviors and how various leadership models (e.g., trait, behavioral, situational) relate to the athlete leader role has never been studied. The present study examined how autocratic, democratic, and collaborative coaching styles … more
Date: December 2006
Creator: Wildman, Jonathan C. Jr.
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Athletic Trainers and Psychological Disorders Among Athletes: An Examination of Their Abilities to Recognize, Diagnose and Intervene.

Description: Utilizing an analogue research design conducted via the Internet, this study assessed athletic trainers' abilities to recognize, diagnose, and intervene with a hypothetical athlete experiencing depression, and examined the impact of their gender, athlete gender, and athlete's presenting problem on their decisions. Athletic trainers' perceived competency in using psychosocial interventions with athletes, history of referring athletes to psychology professionals, and training backgrounds in psych… more
Date: December 2006
Creator: Albinson, Courtney Brooks
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Attachment Processes, Stress Processes, and Sociocultural Standards in the Development of Eating Disturbances in College Women

Description: Minimal empirical research using longitudinal data to explore integrative models of eating disorder development exists. The purpose of this study was to further explore multidimensional models incorporating parental attachment, history of stress, appraisal/coping processes, internalization of the thin-ideal, negative affect, body image, and eating disordered behavior using prospective, longitudinal data. The models were evaluated using 238 participants who completed an initial series of self-r… more
Date: December 2006
Creator: Bradford, Jennifer Wolf
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Family Influences on Young Adult Career Development and Aspirations

Description: The purpose of this study was to examine family influences on career development and aspirations of young adults. Theories and research have examined the influence parents have on children's career development, but because of the multiple factors that influence career choices, understanding the family's influence is complex. The current study utilized ideas from self-determination, attachment, and career development theories to develop a framework for understanding how families influence young … more
Date: December 2006
Creator: Bergen, Rebecca June-Schapeler
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Marital satisfaction among newly married couples: Associations with religiosity and romantic attachment style.

Description: The marriage and family literature has identified a host of factors that contribute to a satisfactory marital union. For example, research on religious congruency has indicated that the more similar partners are in their religious beliefs the higher their reported marital satisfaction. Another construct studied in conjunction with marital satisfaction is adult attachment style. The attachment literature has consistently shown that secure couples tend to report higher marital satisfaction than c… more
Date: December 2006
Creator: Haseley, Jamie L.
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NEPSY profiles in children diagnosed with different ADHD subtypes.

Description: The purpose of this study was to determine if attention-deficit/hyperactivity disorder (ADHD) subtypes (predominantly hyperactive/impulsive, ADHD-HI; predominantly inattentive, ADHD-IA; combined, ADHD-C) exhibit distinct neuropsychological profiles, using the Attention and Executive Function subtests of the Developmental Neuropsychological Assessment, (NEPSY) and the omission and commission scores obtained on the Conners' Continuous Performance Test-II (CPT-II), a test that assesses attention p… more
Date: December 2006
Creator: Couvadelli, Barbara
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Neuromotor and Neurocognitive Functioning in the Prediction of Cognition, Behavior Problems, and Symptoms at Two-year Follow-up in Youth with Schizotypal Personality Disorder

Description: Individuals diagnosed with schizotypal personality disorder (SPD) exhibit patterns of cognitive deficits, neuromotor disturbances, and behavior problems similar to individuals with schizophrenia, and thus SPD is thought to represent one point on the continuum of schizophrenia spectrum disorders (SSDs). Deficits in behavior, cognition, and motor functioning have been implicated as childhood precursors of SSDs and appear to also vary as a function of gender and family history of psychopathology.… more
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Date: December 2006
Creator: Greher, Felicia Reynolds
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On the subjective distinction between tenderness and joy.

Description: Previous studies have shown that the experience of joy normally accompanies the experience of tenderness or love. Theorists have thus suggested that tenderness is not a distinct emotion, but rather a variety of joy. The present study explored whether it is possible to induce tenderness while inhibiting joy. Participants watched scenes designed to induce different emotions. Results showed that a scene could induce high levels of tenderness and low levels of joy if that scene also induced high le… more
Date: December 2006
Creator: Kalawski, Juan Pablo
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Viability of the job characteristics model in a team environment: Prediction of job satisfaction and potential moderators.

Description: Much of the history of management and motivation theory is rooted in the desire to understand the factors that contribute to having a satisfied workforce. Job satisfaction is the most widely studied construct in the history of industrial/organizational psychology. The job characteristics model (JCM) holds that if jobs are enriched with high levels of specific job characteristics (i.e., task significance, task variety, task identity, autonomy and feedback), employees will report higher levels o… more
Date: December 2006
Creator: Hunter, Philip Edward
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Boston Naming Test with Latencies (BNT-L)

Description: Although most people have experienced word-finding difficulty at one time or another, there are no clinical instruments able to reliably distinguish normal age-related effects from pathology in word-finding impairment. Two experiments were conducted to establish a modified version of the Boston Naming Test (BNT) that includes latency times, the Boston Naming Test of Latencies (BNT-L), in order to improve the instrument's sensitivity to mild to moderate word-finding impairment. Experiment 1: Lat… more
Date: May 2007
Creator: Budd, Margaret Anne
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Predicting Weight Loss in Post Surgical Laparoscopic Banding Patients

Description: The present study was a retrospective chart review (N=128) that investigated the efficacy of profiles derived from the three factors of the Eating Inventory® test (EI) - cognitive restraint, disinhibition, and hunger - to predict successful weight loss in post surgical laparoscopic banding patients at 6 and 9 months post surgery. Although the EI is commonly used in bariatric presurgical assessment, few studies have found consistent relationships between presurgical factor scores and subsequent … more
Date: May 2007
Creator: Frensley, Susan J.
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Cultural Implications of Self-Other Agreement in Multisource Feedback: Comparing Samples from US, China, and Globally Dispersed Teams.

Description: Application of multisource feedback (MSF) increased dramatically and became widespread globally in the past two decades, but there was little conceptual work regarding self-other agreement and few empirical studies investigated self-other agreement in other cultural settings. This study developed a new conceptual framework of self-other agreement and used three samples to illustrate how national culture affected self-other agreement. These three samples included 428 participants from China, 818… more
Date: August 2007
Creator: Lin, Yue
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