UNT Theses and Dissertations - 51 Matching Results

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The Effect of Presence of Support Systems and Level of Agreement on the Performance of Work Groups

Description: In the study of team-based organizations most of the research has focus on the internal make-up and structure of teams. Recently there has been more interest in the effects that environment has on teams. With this new focus Support Systems in organizations have become an area of interest. Examining the perceptions of workers with respect to support systems of organizations could give insight into performance. This study specifically examines the interaction between a team's shared perception of… more
Date: May 1999
Creator: Adcock, John R. (John Roger)
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Virtual Teams and Technology: The Relationship between Training and Team Effectiveness

Description: The impact of training on virtual team effectiveness was assessed in five areas: communication, planning tasks and setting goals, solving problems and making decisions, resolving conflict, and responding to customer requirements. A 12-page survey was developed exploring all aspects of virtual teams. 180 surveys were distributed, 52 were returned representing 43 companies. Training led to higher effectiveness in planning tasks and setting goals, solving problems and making decisions, and conflic… more
Date: May 2001
Creator: Andrews, Angelique
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The Angoff Method and Rater Analysis: Enhancing Cutoff Score Reliability and Accuracy

Description: At times called a philosophy and other times called a process, cutting score methodology is an issue routinely encountered by Industrial/Organizational (I/0) psychologists. Published literature on cutting score methodology appears much more frequently in academic settings than it does in personnel settings where the potential for lawsuits typically occurs more often. With the passage of the 1991 Civil Rights Act, it is no longer legal to use within-group scoring. It has now become necessary for… more
Date: December 1993
Creator: Baker, Charles E., 1957-
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Performance appraisal impact on employee career development and performance: A longitudinal study.

Description: The purpose of this study was to determine the effectiveness of the implementation of an internally created performance appraisal system as well as the subjects' overall satisfaction with the implementation. The system was implemented at a major technology consulting firm in the US. The subjects of this study were three levels of employees of the firm. An employee survey conducted annually at the firm included questions relating to the implementation of the performance appraisal system. Eight y… more
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Date: December 2006
Creator: Bhagwat, Tanya A.
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Prediction of the Job Performance of Restaurant Workers Using a Service Orientation Measure

Description: Service orientation has been suggested to be a work-related behavioral trait that contributes toward overall job performance in certain occupations. Therefore, the Batrus Hollweg Service Questionnaire (SQ), a personality inventory, was hypothesized to predict performance in a sample (N=55) of fast-food restaurant workers whose jobs were primarily composed of service-related elements. A performance evaluation form was created for use as the criterion measure. An alternative scoring system for th… more
Date: August 1990
Creator: Blansett, Karen D. (Karen Day)
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Dimensional Assessment of Empowerment in Organizations

Description: This research project was inspired by a survey that was designed to help an organization determine how well it was doing in its efforts to empower associates and achieve a goal of continuous improvement. Initial review of the survey created suspicion that the survey was not built around the appropriate dimensions to accurately measure the level of empowerment in organizations. As such, the survey was psychometrically analyzed to determine the validity of the instrument as a measure of empowerme… more
Date: May 2003
Creator: Bodner, Sarah L.
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Effects of Performance Levels of Subject Matter Experts on Job Analysis Outcomes

Description: Much research has been undertaken to determine how Subject Matter Expert characteristics affect job analysis outcomes. The current study seeks to discover if performance levels are related to current incumbents ratings of their positions. A group of 114 corporate associates, from two administrative positions, served as Subject Matter Experts (SME) for this study. Separate job analyses for each position were conducted using the Job Analysis Task Checklist. The results for each job were analyzed … more
Date: December 1997
Creator: Boyd, Charlotte Friedersdorff
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Vicarious Learning: The Relationship Between Perceived Leader Behavior and Work Group Member Behavior

Description: The relationship between perceived leader behavior and work group behavior was examined. Archival survey data was used in the analyses. The company that developed the survey randomly selected 595 employees to complete the survey. Results suggest there is a strong and significant relationship between leader and subordinate behavior. Group members who report that their leader demonstrates a particular behavior also report that their work group demonstrates the same or similar behavior, suggest… more
Date: December 2002
Creator: Brown, Diem
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Development of a Model of Leadership for Self-Managed Teams in a Greenfield Environment

Description: This study identified and defined leader behaviors with two levels of leadership in a self-managed team organization. Job analysis methodology was used. A comparison of task importance values was made within groups and between hierarchical levels in the organization. Identified leader behaviors were compared with effective, traditional leader performance. Qualitative data collected throughout the investigation clarified an integrative model for effective organizations developed from the literat… more
Date: May 1992
Creator: Burress, Mary Ann
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Validation of a Test Battery for the Selection of Driver Managers in a Trucking Organization

Description: This study was a concurrent validation of a paper and pencil test battery used at a national trucking company. Forty-eight driver managers were rated by their immediate supervisors with the performance appraisal covering 12 dimensions of job behavior that was developed by the experimenter. The driver managers were also administered the Wesman Personnel Classification Test, the Watson-Glaser Critical Thinking Appraisal, and the California Psychological Inventory (CPI). A biographical information… more
Date: May 1990
Creator: Cassel, Shirley T. (Shirley Tamsen)
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An Empirical Investigation of Criterion Development and the Multiple Criteria Versus Composite Criterion Debate

Description: The purpose of this study was to empirically examine two empirically examine two main areas of concern in selecting criteria for validation studies: the development of the criterion and the multiple criteria versus composite criterion debate. Evidence was found for the ability of the various weighting schemes used to generate composites that were statistically and conceptually different from one another. Knowledge of the nature of each composite, along with the multiple criteria approach, prove… more
Date: August 1990
Creator: Dailey, Patrick A. (Patrick August)
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The Relationship of Selected Personality Factors to Turnover Among Restaurant Managers

Description: This study investigated the relationship between turnover and personality measures through the application of discriminant analysis in a split sample cross validation design. Four personality tests measuring 34 dimensions of personality were administered to 300 Caucasian male job applicants. The tests were the Fundamental Interpersonal Relations Orientation-Behavior, the Vocational Preference Inventory, a shortened version of the DF-Opinion Survey, and the Guilford Zimmerman Temperament Survey.… more
Date: August 1989
Creator: Daughtry, Perry
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A Comparison of Training Needs in the Public and Private Sectors

Description: The training needs of managers in the public and private sectors were investigated and compared. Future trends in training that are foreseen by these managers were also researched. Forty-four public sector managers and 34 private sector managers completed a questionnaire covering such topics as: current training needs, current training efficiency, and future trends in training. Topics covered included an overview of the problem, identification and explanation of current trends in topical litera… more
Date: August 1994
Creator: Delfeld, Lauri A.
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Impact of Interpersonal Skills Training on the Effectiveness of Self-Managed Work Teams

Description: The purpose of this study was to determine whether the teams that received interpersonal training would function more effectively as a team than the teams that did not receive training. Individuals from a large division of a major defense contractor in the southern part of the United States served as subjects. Data were collected using the Team Effectiveness Profile designed to measure team effectiveness. This survey measures the overall score as well as five sub-scores. It was hypothesized tha… more
Date: May 1994
Creator: Flax, Stacey L. (Stacey Lynn)
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Validity of the California Psychological Inventory as a Tool for Sales Selection

Description: The study investigated the predictive validity of the California Psychological Inventory (CPI) as a tool for sales selection. Two analyses were conducted. Study 1 consisted of 20 male home improvement representatives. The average net and gross closing ratios for a six month period were used as the criteria. The results indicted that none of the CPI scales differentiated between poor and good performers when correlated with the secondary criterion of gross closing ratios. These findings were con… more
Date: August 1987
Creator: Frautschi, Patricia Hinojosa
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The Effects of Realistic Job Previews on Turnover in a Financial Services Organization

Description: Realistic Job Previews have been shown to impact newcomers to jobs through ircreased self-selection, reduced turnover, eased adjustment, improved performance and increased job satisfaction. To address a turnover problem, Realistic Job Previews were implemented in hiring for two entry level positions in half of 539 branch offices of a large financial services organization. Subjects consisted of 122 Service Representatives and 98 Financial Representatives. Eight months after implementation, turno… more
Date: August 1987
Creator: Goerz, Marilyn J.
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A Comparative Analysis of Three Forms of Evaluating Management Training Programs

Description: The practice of training evaluation has not kept pace with prescription, and evaluations being being done are frequently negligent of appropriate controls needed to draw valid conclusions. A comparison was made of training outcomes contrasting results obtained using carefully controlled scientific approaches with those from a more popular less scientific approach. The research design involved the collection and analysis of data from a single organizations managerial training program. , Three di… more
Date: December 1985
Creator: Hale, John P.
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The power of teams: Do self-managing work teams influence managers' perceptions of potency?

Description: The present study examined the perceptions of teams and managers on team potency levels as a function of stage of team development. Drawing from the power and influence literature, potency was established as a means by which to assess team's internal dynamics. Stage of team development was separated into four categories including pseudo, potential, real and high performance teams. Archival data included 45 teams and managers gathered from the manufacturing and service industries. Results indica… more
Date: December 2005
Creator: Hass, Nicolette P.
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Relationship of a Situational Interview to the Job Performance of Convenience Store Clerks

Description: A situational interview was developed for use in the selection of convenience store cashiers. One hundred two newly hired cashiers were interviewed using the situational interview. Ninety days later, a performance appraisal was completed for all subjects who were still employed. There was no significant difference in interview scores between those still working 90 days after hire and those who were not (t = 1.14, df = 100, n.s.). Correlations between the total interview scores and the total per… more
Date: August 1990
Creator: Hays, Elizabeth J. (Elizabeth Jane)
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Longitudinal Study of the Impact of Performance Appraisals in Organizations

Description: The purpose of this study was to determine the effectiveness of and the subjects' overall satisfaction with the implementation of an internally created performance appraisal system. The system was implemented at a major technology consulting firm in the US. The subjects of this study were manager level employees of the firm. An employee survey conducted annually at the firm included questions relating to the implementation of the performance appraisal system. Eight years of managers' responses … more
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Date: May 2006
Creator: Herreid, Cheryl
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Development of Biographical Predictors of Cashier Turnover at a Convenience Store Chain

Description: Subjects, 432 convenience store cashiers, were divided into long-tenure and short-tenure groups. Chi-square analysis of application blank information for a weighting sample drawn from both groups revealed two items which significantly (p < .05) differentiated between the long tenure and short-tenure groups: number of previous jobs and full-time/part-time preference. Response weights were computed for these two items and used to calculate composite scores for the remaining holdout sample. A sign… more
Date: May 1989
Creator: Huffcutt, Allen Ivan
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A Concurrent Validation Study of a Paper and Pencil Test Battery for a Sales Position

Description: Participating in this study were 251 decorator consultants. The decorator consultant position is a direct sales position. The primary objective of this study was to demonstrate that a relationship existed between decorators' selection test scores and their job performance. The SRA Verbal Form, the EAS Numerical Ability Test, the EAS Space Visualization Test, and the Sales Attitude Checklist were evaluated as potential selection tests. Behavioral criteria and managerial ratings were used to asse… more
Date: May 1990
Creator: Irons, Deedra Kim
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Assessing Measurement Equivalence of the English and Spanish Versions on an Employee Attitude Survey Using Multigroup Analysis in Structural Equation Modeling.

Description: The study utilized the covariance structure comparison methodology - Multigroup Analysis in Structural Equation Modeling - evaluating measurement equivalence of English and Spanish versions of an employee opinion survey. The concept of measurement equivalence was defined as consisting of four components: sample equivalence, semantic equivalence, conceptual equivalence and scalar equivalence. The results revealed that the two language versions of the survey exhibited acceptable measurement equiv… more
Date: August 2003
Creator: Koulikov, Mikhail
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Employee Theft: The Relationship of Shrinkage Rates to Job Satisfaction, Store Security, and Employee Reliability

Description: The correlation between employee theft and various employee attitudes is investigated with 489 subjects from a large discount store chain located in the southeastern United States. Subjects completed two tests: Personnel Decisions, Inc. 's Employment Inventory/Customer Service Inventory which measures employee reliability and orientation toward providing customer service; and the Organization Responsiveness Questionnaire which measures satisfaction and perceived store security. Individual score… more
Date: August 1992
Creator: LaFosse, W. Greg
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