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  Partner: UNT Libraries
 Department: Department of Merchandising and Digital Retailing
 Decade: 2010-2019
 Collection: UNT Theses and Dissertations
Fashion-brand Experiences in Multi-channel Retailing: Impacts of Experience Dimensions and Experience Types on Brand Resonance

Fashion-brand Experiences in Multi-channel Retailing: Impacts of Experience Dimensions and Experience Types on Brand Resonance

Date: December 2011
Creator: Evans, Leslie J.
Description: The brand behind the garment is what gives the product popularity, relevance to the consumer, and overall profitability. As time passes, markets are becoming flooded with more brands that inherently provide the commodities. As a result, fashion marketers must put more time and investment into stipulating ways for which their brand can reach a select target consumer and enhance repeat purchase intentions with their competitive differentiations. As their efforts engage, an experiential perspective emerges in the fashion industry. By comparing fashion brands and their different distribution channels, the objectives of this study are to identify consumers’ perceptions of fashion brand experience dimensions and experience types, and to investigate the effect of brand experience dimensions and types on brand resonance. Upon extending Schmitt and Brakus, Schmitt, and Zarantonello’s experience dimensions and types, in conjunction with Keller’s brand resonance model, 12 out of 20 hypotheses confirm the significant impact of consumers experiences on brand resonance by analyzing the data (n = 374) from a university in the United States. Sensory and affective experiences are primary factors for establishing fashion brand association, while cognitive and relational driven experiences lead to establishing fashion brand loyalty. Sensory, affective, and relational experiences affect both product and ...
Contributing Partner: UNT Libraries
Transformation of Relational Social Capital to Purchase Intention in Virtual Engagements at QQ China

Transformation of Relational Social Capital to Purchase Intention in Virtual Engagements at QQ China

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Date: December 2011
Creator: Huang, Ran
Description: QQ China features interactive and connective online channels that generate social relational resources, encourage individual engagement, and facilitate embedded economic potential. The objectives of this research are to describe QQ users’ demographics and virtual behavior characteristics, to identify the underlying dimensions of relational social capital and virtual engagement, and to investigate the impacts of social capital and virtual engagement on purchase intention. Results from an analysis of data (n = 216) from China reveal the significant impacts of relational social capital and virtual engagement on purchase intention. First, functional purchase motivations, channel usage, and purchasing behaviors are captured to portray characteristics among QQ’s users. Second, trust, identification, and norm of reciprocity are primary antecedents to predict purchase intention in QQ. Third, three dimensions of relational social capital facilitate QQ users’ virtual engagements. Finally, information seeking and knowledge creation leads to product purchase intention.
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The Impact of Music on the Shopping Behaviors of Generation Y Consumers in a College Campus Bookstore

The Impact of Music on the Shopping Behaviors of Generation Y Consumers in a College Campus Bookstore

Date: May 2012
Creator: Turner, Lindsey Jean
Description: The purpose of this study was to identify the effect of background music in a retail setting on Generation Y students’ shopping behaviors by using the Mehrabian-Russell environmental psychology model. the study examined the impact of genre, volume, and song familiarity on purchase intention, as well as whether these musical factors would produce a change in mood. the influence of involvement with shopping on in-store music was also examined. a total of 251 students completed pre- and post-shopping surveys at the University of North Texas’ Follett Bookstore. Participants were all between 18 and 35 years of age (Generation Y). the surveys aimed to capture the participants’ entry and exit mood as well as information such as level of shopping involvement and intentions, musical awareness, overall shopping experience, and basic demographics. a positive mood change was found between entry and exit among those who were somewhat familiar and not at all familiar with the music, and entry mood affected overall shopping experience. There was a positive correlation between exit mood and the overall experience, and a negative correlation between exit mood and the amount of money spent.
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Using the S-o-r Model to Understand the Impact of Website Attributes on the Online Shopping Experience

Using the S-o-r Model to Understand the Impact of Website Attributes on the Online Shopping Experience

Date: August 2012
Creator: Zimmerman, Jonelle
Description: Using Mehrabian and Russell’s (1974) stimulus (S) - organism (O) - response (R) model, this study developed online shopping experience framework that explains consumer behavioral responses toward online and offline stores. The results of the examined hypothesized relationships in this study reveal website attributes that create positive affective and attitudinal states and behavioral responses toward the retailers and retailers’ websites. Among website attributes, interface design is the strongest predictor of all behavioral responses, while website attributes relating to shopping services and security/privacy affect long term behavioral responses, such as purchase intention and brand loyalty. This study is imperative to practitioners and researchers, as they will help further develop online store environments and online shopping experience.
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Examining the Effects of Apparel Attributes on Perceived Copyright Infringement and the Relationship Between Perceived Risks and Purchase Intention of Knockoff Fashion

Examining the Effects of Apparel Attributes on Perceived Copyright Infringement and the Relationship Between Perceived Risks and Purchase Intention of Knockoff Fashion

Date: December 2012
Creator: Chaykowsky, Kelly
Description: The growth of fast fashion retailers, availability of knockoff fashion apparel, and proposed apparel copyright law prompted this study. Fast fashion retailers are expanding rapidly and producing knockoffs fashion apparel in a matter of weeks, but current U.S. copyright laws do not protect apparel. The primary purpose of this study was to identify prominent visual fashion apparel attributes that could determine perceived copyright infringement. A secondary purpose was to examine the effects of fashion apparel attributes on perceived copyright infringement, perceived risk, and purchase intention. A sequential exploratory mixed method approach was used to explore the relationship between: Attributes, perceived copyright infringement, perceived risk, and purchase intention. This study consisted of a: Study one, study two, and study three. Twelve hypotheses were proposed, and five were supported. Quality significantly affected both perceived copyright infringement and purchase intention. Performance, social, and asset significantly affected purchase intention of knockoff fashion apparel.
Contributing Partner: UNT Libraries