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Post-Implementation Evaluation of Enterprise Resource Planning (ERP) Systems

Description: The purposes of this dissertation were to define enterprise resource planning (ERP) systems, assess the varying performance benefits flowing from different ERP system implementation statuses, and investigate the impact of critical success factors (CSFs) on the ERP system deployment process. A conceptual model was developed and a survey instrument constructed to gather data for testing the hypothesized model relationships. Data were collected through a cross-sectional field study of Indian produ… more
Date: May 2008
Creator: Madapusi, ArunKumar
Partner: UNT Libraries
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