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  Partner: UNT Libraries
 Decade: 1990-1999
 Degree Discipline: Business Computer Information Systems
 Collection: UNT Theses and Dissertations
Client/Server Systems Performance Evaluation Measures Use and Importance: a Multi-Site Case Study of Traditional Performance Measures Applied to the Client/Server Environment

Client/Server Systems Performance Evaluation Measures Use and Importance: a Multi-Site Case Study of Traditional Performance Measures Applied to the Client/Server Environment

Date: May 1999
Creator: Posey, Orlando Guy
Description: This study examines the role of traditional computing performance measures when used in a client/server system (C/SS) environment. It also evaluates the effectiveness of traditional computing measures of mainframe systems for use in C/SS. The underlying problem was the lack of knowledge about how performance measures are aligned with key business goals and strategies. This research study has identified and evaluated client/server performance measurements' importance in establishing an effective performance evaluation system. More specifically, this research enables an organization to do the following: (1) compare the relative states of development or importance of performance measures, (2) identify performance measures with the highest priority for future development, (3) contrast the views of different organizations regarding the current or desired states of development or relative importance of these performance measures.
Contributing Partner: UNT Libraries
Comparisons of Neural Networks, Shewhart ‾x, and CUSUM Control Charts Under the Condition of Nonnormality

Comparisons of Neural Networks, Shewhart ‾x, and CUSUM Control Charts Under the Condition of Nonnormality

Date: August 1997
Creator: Yi, Junsub
Description: In this study, neural networks are developed under conditions of nonnormality as alternatives to standard control charts, and their performance is compared with those of standard ‾x and CUSUM control charts.
Contributing Partner: UNT Libraries
A Discrimination of Software Implementation Success Criteria

A Discrimination of Software Implementation Success Criteria

Date: August 1999
Creator: Pryor, Alan N.
Description: Software implementation projects struggle with the delicate balance of low cost, on-time delivery and quality. The methodologies and processes used to create and maintain a quality software system are expensive to deploy and result in long development cycle-time. However, without their deployment into the software implementation life-cycle, a software system will be undependable, unsuccessful. The purpose of this research is to identify a succinct set of software implementation success criteria and assess the key independent constructs, activities, carried out to ensure a successful implementation project. The research will assess the success of a software implementation project as the dependent construct of interest and use the software process model (methodology) as the independent construct. This field research involved three phases: (1) criteria development, (2) data collection, and (3) testing of hypotheses and discriminant analysis. The first phase resulted in the development of the measurement instruments for the independent and dependent constructs. The measurement instrument for the independent construct was representative of the criteria from highly regarded software implementation process models and methodologies, e.g., ISO9000, Software Engineering Institute's Capability Maturity Model (SEI CMM). The dependent construct was developed from the categories and criteria from the Delone and McLean (1992) MIS List of ...
Contributing Partner: UNT Libraries
An Examination of Electronic Commerce and the Internet : Role of Technology, Critical Success Factors and Business Strategy

An Examination of Electronic Commerce and the Internet : Role of Technology, Critical Success Factors and Business Strategy

Date: December 1997
Creator: Tabor, Sharon W.
Description: This research employed the case study methodology to examine the issues, challenges, and project lessons learned for a large firm engaged in electronic commerce on the Internet.
Contributing Partner: UNT Libraries
An Examination of the Effect of Decision Style on the Use of a Computerized Project Management Tool

An Examination of the Effect of Decision Style on the Use of a Computerized Project Management Tool

Date: August 1997
Creator: Fox, Terry L., 1963-
Description: Managing a software development project presents many difficulties. Most software development projects are considered less than successful, and many are simply canceled. Ineffective project management has been cited as a major factor contributing to these failures. Project management tools can greatly assist managers in tracking and controlling their projects. However, project management tools are very structured and analytical in nature, which is not necessarily supported by decision-making styles of the managers. This research examined the influence that decision style has on a project manager's use of a project management tool.
Contributing Partner: UNT Libraries
An Experimental Investigation of Information Systems Project Escalation: An Examination of Contributory Factors in a Business Environment

An Experimental Investigation of Information Systems Project Escalation: An Examination of Contributory Factors in a Business Environment

Date: August 1997
Creator: Huff, Richard A. (Richard Allen)
Description: The purpose of this research is to continue examining the project management process. The management of projects is complicated. It is the complexity of the process that makes a project so difficult to control. This research examines the effect of particular facets of the project manager's skill set and operating environment on management decisions.
Contributing Partner: UNT Libraries
Information System Quality: An Examination of Service-Based Models and Alternatives

Information System Quality: An Examination of Service-Based Models and Alternatives

Date: August 1997
Creator: Maples, Glenn (Glenn Edward)
Description: Service quality as a component of overall Information Systems quality is examined. Three related studies test the SERVQUAL and related instruments (SERVPERF and Importance-weighted SERVPERF) using Information System users. SERVPERF outperformed SERVQUAL in all three studies.
Contributing Partner: UNT Libraries
Longitudinal Study to Assess the Impact of Instructor-Based Training Versus Computer-Based Training on User Performance: A Field Experiment

Longitudinal Study to Assess the Impact of Instructor-Based Training Versus Computer-Based Training on User Performance: A Field Experiment

Date: August 1996
Creator: Desai, Mayur S.
Description: The purpose of this study is to investigate the relationships between selected end-user training programs corporations provide to their employees and subsequent employee performance based on these opportunities.
Contributing Partner: UNT Libraries
Machine Combination Analysis Procedure for Selecting Optimal Factory Cell Composition

Machine Combination Analysis Procedure for Selecting Optimal Factory Cell Composition

Date: May 1998
Creator: McQuaid, J. Robert (John Robert)
Description: This research examined the relationship between manufacturing input parameters and factory performance in a cellular manufacturing environment.
Contributing Partner: UNT Libraries
Organizational Considerations for and Individual Perceptions of Web-Based Intranet Systems

Organizational Considerations for and Individual Perceptions of Web-Based Intranet Systems

Date: May 1999
Creator: Myerscough, Mark Alan
Description: Utilization of World Wide Web style Web-Based Intranet Systems (W-BIS) is a rapidly expanding information delivery technique in many organizations. Published reports concerning these systems have cited return on investment values exceeding 1300% and direct payback time periods as low as six to twelve weeks. While these systems have been widely implemented, little theoretically grounded research has been conducted in relation to users' acceptance, utilization or the perceived quality of these systems. The study employed a two-site investigation of corporate Web-Based Intranet Systems, with surveys distributed via the traditional mail system. The complete survey instrument distributed to employees included the ServQual/ServPerf, User Information Satisfaction, Ease of Use/Usefulness, and Computer Playfulness instruments. In addition to these previously developed instruments, the survey instrument for this study included measures of Web-Based Intranet Systems utilization and usefulness along with respondent demographics and subordinate-reported managerial commitment. This study investigated the reliability and validity of the ServQual/ServPerf instrument in an information systems service environment. The same analysis was conducted of the more generally accepted User Information Satisfaction instrument.
Contributing Partner: UNT Libraries
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