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open access

Effects of Implementing a Competency-Based Performance Management System on Measures of Sales Performance

Description: Use of competency models has exploded in recent years. Unfortunately, the empirical research to validate such systems is scarce. This study explores the relationship between Competency-based Performance Management Systems and sales performance to determine whether the use of these systems increases performance. Performance data from sales representatives in a medical products company were examined to determine changes in performance following the introduction of the Competency-based Performance… more
Date: May 2000
Creator: Lynch, Ronald
Partner: UNT Libraries
open access

Virtual Teams and Technology: The Relationship between Training and Team Effectiveness

Description: The impact of training on virtual team effectiveness was assessed in five areas: communication, planning tasks and setting goals, solving problems and making decisions, resolving conflict, and responding to customer requirements. A 12-page survey was developed exploring all aspects of virtual teams. 180 surveys were distributed, 52 were returned representing 43 companies. Training led to higher effectiveness in planning tasks and setting goals, solving problems and making decisions, and conflic… more
Date: May 2001
Creator: Andrews, Angelique
Partner: UNT Libraries
open access

Virtual teams: The relationship between organizational support systems and effectiveness

Description: This study investigates the effects of eight organizational support systems on virtual team effectiveness in five areas: communication, planning tasks and setting goals, solving problems and making decisions, resolving conflict, and responding to customer requirements. One hundred and eighty surveys were sent to information technology managers and collaborative team members, representing 43 companies. The results indicated that developing new roles for IT professionals and senior managers signi… more
Date: May 2001
Creator: Townsley, Carole
Partner: UNT Libraries
open access

Managerial self-awareness and its impact on leadership in high-performing managers.

Description: Managerial self-awareness is thought to impact leadership. A multi-rater feedback instrument was used to gather performance data on 70 managers in a large multi-national airline in regards to five leadership dimensions: making sound decisions, driving for results, effective communication, self-management, and innovation. Difference scores between self and direct reports were calculated and used as the operational definition of managerial self-awareness. T-tests were run to examine the differenc… more
Date: May 2002
Creator: Yancey, Margaret
Partner: UNT Libraries
open access

Vicarious Learning: The Relationship Between Perceived Leader Behavior and Work Group Member Behavior

Description: The relationship between perceived leader behavior and work group behavior was examined. Archival survey data was used in the analyses. The company that developed the survey randomly selected 595 employees to complete the survey. Results suggest there is a strong and significant relationship between leader and subordinate behavior. Group members who report that their leader demonstrates a particular behavior also report that their work group demonstrates the same or similar behavior, suggest… more
Date: December 2002
Creator: Brown, Diem
Partner: UNT Libraries
open access

A Validation Study of a Writing Skills Test for Police Recruit Applicants

Description: This study evaluated the effectiveness of a direct test of higher-order and lower-order writing abilities needed for police report writing. This test was specifically designed to address report writing deficiencies experienced by police in the training academy. Descriptive statistics were examined, and relationships between this test and writing ability dimensions included on a separate, indirect, multiple choice test were investigated. Direct and indirect scores were correlated with training a… more
Date: December 2002
Creator: Stolp, Shelly J.
Partner: UNT Libraries
open access

Predicting long term job performance using a cognitive ability test.

Description: This study focuses on the relationship of one cognitive ability test on long-term job performance as measured by personnel data. Archival data from over 3,000 employees at an international technology company were used to assess how aptitude test scores relate to both objective and subjective job performance measures. Supervisory performance ratings, level of promotion, and salary increase significantly contributed to variance in test scores; however, these results were inconsistent. Number of t… more
Date: August 2007
Creator: Alexander, Sandra G.
Partner: UNT Libraries
open access

Cultural Implications of Self-Other Agreement in Multisource Feedback: Comparing Samples from US, China, and Globally Dispersed Teams.

Description: Application of multisource feedback (MSF) increased dramatically and became widespread globally in the past two decades, but there was little conceptual work regarding self-other agreement and few empirical studies investigated self-other agreement in other cultural settings. This study developed a new conceptual framework of self-other agreement and used three samples to illustrate how national culture affected self-other agreement. These three samples included 428 participants from China, 818… more
Date: August 2007
Creator: Lin, Yue
Partner: UNT Libraries
open access

Dimensional Assessment of Empowerment in Organizations

Description: This research project was inspired by a survey that was designed to help an organization determine how well it was doing in its efforts to empower associates and achieve a goal of continuous improvement. Initial review of the survey created suspicion that the survey was not built around the appropriate dimensions to accurately measure the level of empowerment in organizations. As such, the survey was psychometrically analyzed to determine the validity of the instrument as a measure of empowerme… more
Date: May 2003
Creator: Bodner, Sarah L.
Partner: UNT Libraries
open access

Assessing Measurement Equivalence of the English and Spanish Versions on an Employee Attitude Survey Using Multigroup Analysis in Structural Equation Modeling.

Description: The study utilized the covariance structure comparison methodology - Multigroup Analysis in Structural Equation Modeling - evaluating measurement equivalence of English and Spanish versions of an employee opinion survey. The concept of measurement equivalence was defined as consisting of four components: sample equivalence, semantic equivalence, conceptual equivalence and scalar equivalence. The results revealed that the two language versions of the survey exhibited acceptable measurement equiv… more
Date: August 2003
Creator: Koulikov, Mikhail
Partner: UNT Libraries
open access

Relationship of Team Training Components to Perceptions of Team Performance

Description: The purpose of this research study was to identify the specific components of team training that contribute most to a team's ability to perform effectively. The analysis conducted involved examining the relationship between the Training Support System Survey (Hall, 1998) along with the Training Strategies and Training Content sub-scales, and the overall measure of team performance from Beyerlein's (1996) Perceptions of Team Performance survey. Results were mostly inconclusive, due to limitation… more
Date: December 2003
Creator: Willbanks, Kristi D.
Partner: UNT Libraries
open access

Individual Behavior Change in the Context of Organization Change: Towards Validation of the Transtheoretical Model of Change in an Organizational Environment

Description: A review of literature indicates limited effort to understand and explain employees' acclimation to, and adoption of, new behaviors required by organization change initiatives. Psychological theories of individual behavior change have, in restricted instances, been applied into organizational environments. The transtheoretical model of change (TTM) offers a comprehensive explanation of behavior change uniting multiple theories of individual change. TTM describes change as a series of stages tha… more
Date: December 2004
Creator: Phillips, Tobe M.
Partner: UNT Libraries
open access

Design and Empirical Analysis of a Model of Empowering Leadership.

Description: Mid-level leaders are often expected to implement employee empowerment initiatives, yet many do not have a clear understanding of how to empower employees. To address this issue, a model of empowering leadership was developed. The model presents specific, actionable behaviors that a leader should perform in order to empower employees. The model comprises 13 factors built around the areas of ability, accountability, and authority. First, leaders must ensure employees have the ability to be empo… more
Date: May 2005
Creator: Bodner, Sarah L.
Partner: UNT Libraries

Organizational Change Development Interventions: Are Multiple Interventions Useful?

Description: The effects of multiple interventions in organizational development change were studied in a comprehensive meta-analytic review. Thirteen organizational interventions were assessed on five outcome variables based upon previous research of six major meta-analytic reviews. Findings based on 138 studies indicated that there were no significant effects of multiple interventions on positive organizational change as opposed to individually implemented interventions. The findings are not congruent wit… more
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Date: August 2005
Creator: Smith, Lindsay C.
Partner: UNT Libraries
open access

Job embeddedness versus traditional models of voluntary turnover: A test of voluntary turnover prediction.

Description: Voluntary turnover has historically been a problem for today's organizations. Traditional models of turnover continue to be utilized in a number of ways in both academia and industry. A newer model of turnover, job embeddedness, has recently been developed in an attempt to better predict voluntary turnover than existing models. Job embeddedness consists of organizational fit, organizational sacrifice, and organizational links. The purpose of this study is to two fold. First, psychometric analys… more
Date: December 2005
Creator: Besich, John
Partner: UNT Libraries
open access

The power of teams: Do self-managing work teams influence managers' perceptions of potency?

Description: The present study examined the perceptions of teams and managers on team potency levels as a function of stage of team development. Drawing from the power and influence literature, potency was established as a means by which to assess team's internal dynamics. Stage of team development was separated into four categories including pseudo, potential, real and high performance teams. Archival data included 45 teams and managers gathered from the manufacturing and service industries. Results indica… more
Date: December 2005
Creator: Hass, Nicolette P.
Partner: UNT Libraries
open access

Sexual harassment: Do gender and organizational status of harasser really matter?

Description: The research investigated the impact of sexual harassment on withdrawal behaviors and attitudes toward harassment by examining the gender composition of the harassment dyad and the organizational status of the perpetrator in relation to the victim. Archival data from the Inter-University Consortium for Political and Social Research at the University of Michigan was used to obtain surveys in which participants rated their attitudes and experiences related to sexual harassment. Only individuals w… more
Date: December 2007
Creator: Barnett, Michelle L.
Partner: UNT Libraries
open access

How does personality relate to contextual performance, turnover, and customer service?

Description: Personality measures are often used by organizations to select and develop employees in a way that maximizes their performance. Studies examining the relationship between personality and job performance have found some evidence for their utility in a variety of situations. Data was collected from a large restaurant company (N=9,800) in which hourly employees took a personality test for selection. Supervisory performance ratings and turnover data were also included for some employees. A three fa… more
Date: December 2007
Creator: Impelman, Kevin
Partner: UNT Libraries
open access

Stereotype threat in India: Gender and leadership choices

Description: Stereotype threat is a psychosocial dilemma experienced by members of a negatively stereotyped group in situations where they fear they may confirm the stereotype. This study examined the phenomenon in India, thereby extending previous research to another culture. In addition, with participation by students preparing to be professionals, the results are applicable to organizational settings. Ninety graduate students from a professional training institute viewed common Indian advertisements unde… more
Date: December 2007
Creator: Prasad, Ambika
Partner: UNT Libraries

Longitudinal Study of the Impact of Performance Appraisals in Organizations

Description: The purpose of this study was to determine the effectiveness of and the subjects' overall satisfaction with the implementation of an internally created performance appraisal system. The system was implemented at a major technology consulting firm in the US. The subjects of this study were manager level employees of the firm. An employee survey conducted annually at the firm included questions relating to the implementation of the performance appraisal system. Eight years of managers' responses … more
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Date: May 2006
Creator: Herreid, Cheryl
Partner: UNT Libraries
open access

Viability of the job characteristics model in a team environment: Prediction of job satisfaction and potential moderators.

Description: Much of the history of management and motivation theory is rooted in the desire to understand the factors that contribute to having a satisfied workforce. Job satisfaction is the most widely studied construct in the history of industrial/organizational psychology. The job characteristics model (JCM) holds that if jobs are enriched with high levels of specific job characteristics (i.e., task significance, task variety, task identity, autonomy and feedback), employees will report higher levels o… more
Date: December 2006
Creator: Hunter, Philip Edward
Partner: UNT Libraries

Performance appraisal impact on employee career development and performance: A longitudinal study.

Description: The purpose of this study was to determine the effectiveness of the implementation of an internally created performance appraisal system as well as the subjects' overall satisfaction with the implementation. The system was implemented at a major technology consulting firm in the US. The subjects of this study were three levels of employees of the firm. An employee survey conducted annually at the firm included questions relating to the implementation of the performance appraisal system. Eight y… more
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Date: December 2006
Creator: Bhagwat, Tanya A.
Partner: UNT Libraries
open access

Agreement Between Self and Other Ratings in Multi-Rater Tools: Performance, Alternative Measures, and Importance.

Description: Multi-rater tools also referred to as 360-degree feedback tools, are frequently used in addition to traditional supervisory appraisals due to sources (i.e., supervisor, peer, direct report) unique perspectives and opportunities to view different aspects of job performance. Research has found that the differences among sources are most prevalent between self and other ratings, and the direction of agreement is related to overall job performance. Research has typically focused on one form of agr… more
Date: August 2008
Creator: Grahek, Myranda
Partner: UNT Libraries
open access

The impact of training and learning on three employee retention factors: Job satisfaction, commitment and turnover intent in technical professionals.

Description: The purpose of this study is to explore the benefits of providing employee training and learning beyond the specific content covered in such interventions, and how personality constructs might moderate those benefits. Training refers to the imparting of specific knowledge and tasks. Learning involves processes and skills that support on the job learning experiences. This study builds on previous research linking training and development to increased job satisfaction, and reduced turnover intent… more
Date: December 2008
Creator: Barcus, Sydney Anne
Partner: UNT Libraries
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