UNT Theses and Dissertations - 10 Matching Results

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An Analysis of the Ability of an Instrument to Measure Quality of Library Service and Library Success

Description: This study consisted of an examination of how service quality should be measured within libraries and how library service quality relates to library success. A modified version of the SERVQUAL instrument was evaluated to determine how effectively it measures library service quality. Instruments designed to measure information center success and information system success were evaluated to determine how effectively they measure library success and how they relate to SERVQUAL. A model of library … more
Date: December 1999
Creator: Landrum, Hollis T.
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

The Applicability of SERVPERF in Judging Service Quality for Biomedical Information Professionals

Description: The applicability of SERVPERF as a tool for judging the quality of services used by biomedical information professionals was tested using standard statistical procedures. Data was gathered nationally via a combination of electronic and non-electronic forms, from Area Health Education Center (AHEC) information professionals and the results consolidated to provide information for the study. It was determined that SERVPERF was applicable in making judgements about service quality for AHEC informat… more
Date: May 1999
Creator: Jenkins, Sharon D. (Sharon Dezel)
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries

The Effects of Task-Based Documentation Versus Online Help Menu Documentation on the Acceptance of Information Technology

Description: The objectives of this study were (1) to identify and describe task-based documentation; (2) to identify and describe any purported changes in users attitudes when IT migration was preceded by task-based documentation; (3) to suggest implications of task-based documentation on users attitude toward IT acceptance. Questionnaires were given to 150 university students. Of these, all 150 students participated in this study. The study determined the following: (1) if favorable pre-implementation att… more
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Date: May 1999
Creator: Bell, Thomas
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

The Electronic Ranch: the Information Environment of Cattle Breeders

Description: The present study was a longitudinal analysis of the information needs of Red Angus cattle breeders and their use of networked information services. It was based on two surveys. The first, conducted in 1995--96, polled all 1067 ranches of the Red Angus Association of America. Responses from 192 Red Angus breeders were used to determine the value of different information types and to evaluate perceptions of the greatest barriers to the adoption of network information services. The second survey,… more
Date: May 1999
Creator: Hicks, Georgia Jane
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

Factors Influencing How Students Value Asynchronous Web Based Courses

Description: This dissertation discovered the factors influencing how students value asynchronous Web-based courses through the use of qualitative methods. Data was collected through surveys, observations, interviews, email correspondence, chat room and bulletin board transcripts. Instruments were tested in pilot studies of previous semesters. Factors were identified for two class formats. The asynchronous CD/Internet class format and the synchronous online Web based class format. Also, factors were uncover… more
Date: December 1999
Creator: Pérez Cereijo, Maria Victoria
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

Information Seeking in a Virtual Learning Environment

Description: Duplicating a time series study done by Kuhlthau and associates in 1989, this study examines the applicability of the Information Search Process (ISP) Model in the context of a virtual learning environment. This study confirms that students given an information seeking task in a virtual learning environment do exhibit the stages indicated by the ISP Model. The six-phase ISP Model is shown to be valid for describing the different stages of cognitive, affective, and physical tasks individuals pr… more
Date: August 1999
Creator: Byron, Suzanne M.
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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Korean Studies in North America 1977-1996: A Bibliometric Study

Description: This research is a descriptive bibliometric study of the literature of the field of Korean studies. Its goal is to quantitatively describe the literature and serve as a model for such research in other area studies fields. This study analyzed 193 source articles and 7,166 citations in the articles in four representative Korean and Asian studies journals published in North America from 1977 to 1996. The journals included in this study were Korean Studies (KS), the Journal of Korean Studies (JKS)… more
Date: December 1999
Creator: Chun, Kyungmi
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

A Model of Information Therapy: Definition and Empirical Application

Description: This study involves the investigation of the basis and validity of considering health information as therapeutic, the definition of Information Therapy, and whether the therapeutic nature of information can be measured empirically. The purpose of the study is to determine if there are any significant differences in the therapeutic effect of Information Therapy through the different delivery modes of support groups communicating face-to-face and those utilizing computer-mediated communication on… more
Date: August 1999
Creator: Mitchell, Donna J.
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

A Personal Documenation System for Scholars: A Tool for Thinking

Description: This exploratory research focused on a problem stated years ago by Vannevar Bush: "The problem is how creative men think, and what can be done to help them think." The study explored the scholarly work process and the use of computer tools to augment thinking. Based on a review of several related literatures, a framework of 7 major categories and 28 subcategories of scholarly thinking was proposed. The literature was used to predict problems scholars have in organizing their information, potent… more
Date: December 1999
Creator: Burkett, Leslie Stewart
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
open access

A Theory for the Measurement of Internet Information Retrieval

Description: The purpose of this study was to develop and evaluate a measurement model for Internet information retrieval strategy performance evaluation whose theoretical basis is a modification of the classical measurement model embodied in the Cranfield studies and their progeny. Though not the first, the Cranfield studies were the most influential of the early evaluation experiments. The general problem with this model was and continues to be the subjectivity of the concept of relevance. In cyberspace, … more
Date: May 1999
Creator: MacCall, Steven Leonard
Item Type: Refine your search to only Thesis or Dissertation
Partner: UNT Libraries
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