Implications of Electronic Mail and Message Systems for the U.S. Postal Service

Contents
Chapter Page
O v erv iew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix
1. Su m m ary . . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . .. . . .. . . .. . . .. .3
2. Background and Purpose of Study............................... 15
3. Market Penetration Model and Technology Assumptions ............ 23
4. Market Penetration Results ...... ........ ...................... 37
5. Revenue/Cost Model and Results ................................ 51
6. Implications for Postal Rates, Service Levels, and
Labor Requirem ents ...........................................61
7. Implications for the Telecommunication and Computer Industries,
EMS Privacy and Security, and USPS Long Term Viability ......... 73
8. Congressional Policy Considerations ............................. 87
Appendix Page
A. Supplemental Detail on the Market Penetration Model ............. 101
B. Logistic Substitution Process......... .......................... 105
C. Equation Used to Calculate Labor Requirements .................. 107
D. E COM Interconnection Arrangements ........................... 108
Index ............................................................ . 111

United States. Congress. Office of Technology Assessment. Implications of Electronic Mail and Message Systems for the U.S. Postal Service. UNT Digital Library. http://digital.library.unt.edu/ark:/67531/metadc39480/. Accessed October 25, 2014.