Using Assessment Techniques to Guide Library Service Improvements

Description:

This presentation discusses assessment techniques used to guide library service improvements. The assessments used are part of a triangulation method that uses three approaches of assessment in order to determine specific user needs and areas for improvement.

Creator(s):
Creation Date: May 27, 2011
Partner(s):
UNT Libraries
Collection(s):
UNT Scholarly Works
Usage:
Total Uses: 58
Past 30 days: 11
Yesterday: 0
Creator (Author):
Wahl, Diane

University of North Texas

Creator (Author):
Avery, Elizabeth Fuseler

University of North Texas

Creator (Author):
Downey, Annie

University of North Texas

Date(s):
  • Creation: May 27, 2011
Description:

This presentation discusses assessment techniques used to guide library service improvements. The assessments used are part of a triangulation method that uses three approaches of assessment in order to determine specific user needs and areas for improvement.

Degree:
Department: Libraries
Note:

Annotated PowerPoint (ppt) version of this presentation is available for download.

Physical Description:

19 p.

Language(s):
Subject(s):
Keyword(s): library services | research validity | triangulation
Source: Phoenix Staff Development Day, 2011, Denton, Texas, United States
Contributor(s):
Partner:
UNT Libraries
Collection:
UNT Scholarly Works
Identifier:
  • ARK: ark:/67531/metadc39333
Resource Type: Presentation
Format: Image
Rights:
Access: Public