Needs Assessment Toolkit: Guidelines and Data Collection Tools Page: 54
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The Web at Risk: Needs Assessment too I kit
o Tune into and use non-verbal cues and information.
o Invite less verbal individuals to add contributions.
o Summarize consensual views, needs, opinions, problems, issues, etc. at close of each topic
and end of meeting.
o Gain concurrence to summary.
* Discussion Guide
o Be familiar with the discussion guide prior to the session.
o Follow the topics as presented in the discussion guide.
o Cover all topics if time allows.
o Introduce each topic in an organized and logical fashion.
o Abandon topics of inquiry that:
* Appear irrelevant to the participants
* Encounter a dead end in the discussion
* Consume an inappropriate amount of time
o Add significant areas of inquiry that emerge.
o Avoid closed-ended questions, for example questions that elicit 'yes' or 'no' answers, when
seeking information.
o Use closed-ended questions when gaining concurrence to summations, for example a
restatement of a major issue or need that emerges in the discussion.
o Adapt to problems with language or terminology.Kathleen R. Murray 54 of 102 May 31, 2005
Kathleen R. Murray
54 of 102
May 31, 2005
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Murray, Kathleen R. Needs Assessment Toolkit: Guidelines and Data Collection Tools, report, May 31, 2005; (https://digital.library.unt.edu/ark:/67531/metadc33007/m1/54/: accessed April 25, 2024), University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu; .